Volunteer Coordinator - State Program Administrator, Intermediate

Job Details

Working Title: Volunteer Coordinator
Job Class: State Program Administrator, Intermediate
Agency: Department of Employment and Economic Development

• Job ID: 83802
• Location: St. Paul
• Telework Eligible: Yes, may be eligible to telework up to two (2) days per week
• Full/Part Time: Full-Time
• Regular/Temporary: Unlimited
• Who May Apply: This vacancy is open for bids and for all qualified job seekers simultaneously. Bidders will be considered through 02/06/2025.
• Date Posted: 01/31/2025
• Closing Date: 02/13/2025
• Hiring Agency/Seniority Unit: Department of Employment & Economic Development / MAPE
• Division/Unit: State Services for the Blind / Communication Center - Audio Services
• Work Shift/Work Hours: Day Shift
• Days of Work: Monday - Friday
• Travel Required: No
• Salary Range: $25.29 - $36.71 / hourly; $52,805 - $76,650 / annually
• Classified Status: Classified
• Bargaining Unit/Union: 214 - Minnesota Association of Professional Employees (MAPE)
• FLSA Status: Nonexempt
• Designated in Connect 700 Program for Applicants with Disabilities: Yes

The work you'll do is more than just a job.

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

Job Summary

Minnesota State Services for the Blind (SSB) has been serving blind, low-vision, and Deafblind Minnesotans since 1923. It does so with a staff of dedicated personnel, skilled volunteers, an active State Rehabilitation Council for the Blind, and a host of community partners. Each year, SSB assists thousands in leading full, active, and productive lives. Come be part of a great organization in a great state!

The Volunteer Coordinator ensures timely completion of customer audio transcription orders by coordinating and monitoring volunteer readers and assignments.

Responsibilities of the position include, but are not limited to:

• Reading and evaluating a wide variety of printed materials and publications and assigning them to volunteers with the appropriate expertise in that subject
• Coordinating, monitoring, and supporting daily volunteer recording activities so that customer needs and schedules are met
• Providing assistance to volunteers on a wide range of issues, particularly on matters relating to the production of audio recordings
• Overseeing the development of volunteer recognition and maintenance of volunteer areas
• Providing and maintaining recruiting information on volunteers and volunteer opportunities
• Administering oral reading test to applicants
• Assisting with volunteer onboarding and training

This position will be based out of the St. Paul office and may be eligible to telework up to two (2) days per week. Staff are provided with the tools and equipment to be successful in a virtual work environment. Please note, the telework policy could change with notice based on business needs.

Qualifications

Minimum Qualifications

Please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month and year for each job held. Only applicants whose resumes clearly demonstrate fulfillment of each of these minimum qualifications will be considered for this position.

One (1) year of work experience in audiobook production or radio or television broadcasting

Applicants that meet the above minimum qualification will be further evaluated on the following:

• Ability to read a wide variety of printed materials to determine assignment to appropriate recording volunteer
• Knowledge of the components necessary for professional quality audio production including the ability to operate recording equipment
• Knowledge of computer software including Microsoft Windows and Microsoft Office suite programs (Outlook, Word, Excel, etc.) to check and respond to email and create documents
• Skill in human relations sufficient to interact with volunteers from a wide variety of backgrounds
• Skill in problem solving sufficient to troubleshoot issues with recording equipment
• Skill in written communication sufficient to create a monthly email newsletter

Reading Exercise

If selected for an interview, a pass/fail reading exercise will be administered during the interview, which will require candidates to read aloud printed articles and complete a pronunciation test.

Preferred Qualifications

• Bachelor’s degree in Communications, Audio Production, Radio, Theatre, TV Production, Journalism, or other closely related field as determined by the agency
• Experience in volunteer coordination and management
• Experience in coaching and instruction, particularly of skills relating to oral reading and audio recording
• Excellence in oral reading to assist volunteers and assess quality of work
• Wide range of knowledge of pronunciation of English and non-English words and names, with the skill and competency to research unfamiliar words and names quickly and accurately
• Demonstrated ability to effectively work in a team environment

Our employees are dedicated to ensuring cultural responsiveness. Preferred candidates will have a variety of experiences working effectively with others from different backgrounds and cultures.

Additional Requirements

A job offer will be contingent upon successfully passing a background check. The background check may consist of the following components:

• Criminal Background Check
• Employment Records Check (current and former State employees only)
• Employment Reference Check
• Conflict of Interest Review
• Driver’s License and Records Check

The Minnesota Department of Employment and Economic Development will not sponsor applicants for work visas. All applicants must be legally authorized to work in the U.S.

Application Details

How to Apply

Select “Apply for Job” at the top of this page. If you have questions about applying for jobs, contact the Careers Help Desk at 651-259-3637 or email careers@state.mn.us. For additional information about the application process, go to http://www.mn.gov/careers.

Connect 700 Program

To receive consideration as a Connect 700 Program applicant, apply online, email the Job ID#, the Working Title and your valid Proof of Eligibility Certificate by the closing date to Talent Acquisition at talent.acquisition.deed@state.mn.us.

Veterans

To be considered with Veteran's Status, you MUST indicate this on your application and submit a copy of your DD-214 form and other required documentation to talent.acquisition.deed@state.mn.us by the closing date.

Recently Separated Veterans (RSV): Effective July 1, 2009, legislation provides that the top five RSV applicants who apply and meet the qualifications for a vacancy shall be granted an interview.

Certain Disabled Veterans: Effective August 1, 2012, legislation provides state agencies with the option to appoint certain disabled veterans on a non-competitive basis.

See the above links for criteria and eligibility.

Current State Employees

• Please apply via Self Service.
• If eligible for bidding or expression of interest: This vacancy will be open for bids/expression of interest and all qualified applicants simultaneously. Current employees of DEED who are currently in the same classification, who are eligible, and apply within the seven (7) day period will be considered prior to filling the position by other means.

Contact

If you have questions about this position, contact Sarah Beaverson at sarah.beaverson@state.mn.us or 651-259-7293.

Working together to improve the state we love.

What do Minnesota's State employees have in common?

• A sense of purpose in their work
• Connection with their coworkers and communities
• Opportunities for personal and professional growth

Benefits

As an employee, you'll have access to one of the most affordable health insurance plans in Minnesota, along with other benefits to help you and your family be well.

Your benefits may include:

• Paid vacation and sick leave
• 12 paid holidays each year
• Low-cost medical, dental, vision, and prescription drug plans
  • Fertility care, including IVF
  • Diabetes care
  • Dental and orthodontic care for adults and children
• 6 weeks paid leave for parents of newborn or newly adopted children
• Pension plan that provides income when you retire (after working at least three years)
• Employer paid life insurance to provide support for your family in the event of death
• Short-term and long-term disability insurance that can provide income if you are unable to work due to illness or injury
• Tax-free expense accounts for health, dental, and dependent care
• Resources that provide support and promote physical, emotional, social, and financial well-being

Support to help you reach your career goals:

• Training, classes, and professional development
• Federal Public Service Loan Forgiveness Program (Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, visit the Federal Student Aid website at studentaid.gov)

Employee Assistance Program (EAP) for work/life support:

• A voluntary confidential program that helps employees and their families with life challenges that may impact overall health, personal well-being, or job performance
• Common sources of stress can be addressed through the EAP: mental health, relationship challenges (personal and work), grief and loss, finances, and legal issues
• Daily Living/Convenience Services: Chore services, home repair, trip planning, child/elder care

Programs, resources and benefits eligibility varies based on type of employment, agency, funding availability, union/collective bargaining agreement, location, and length of service with the State of Minnesota.

EQUAL OPPORTUNITY EMPLOYERS

Minnesota state agencies are equal opportunity, affirmative action, and veteran-friendly employers. State agencies are committed to creating a workforce that reflects the diversity of the state and strongly encourages persons of color and Indigenous communities, members of the LGBTQIA2S community, individuals with disabilities, women, and veterans to apply. The varied experiences and perspectives of employees strengthen the work we do together and our ability to best serve Minnesotans.

All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, sex (including pregnancy, childbirth, and disabilities related to pregnancy or childbirth), gender identity, gender expression, marital status, familial status, age, sexual orientation, status regarding public assistance, disability, veteran status or activity in a local Human Rights Commission or any other characteristic protected by law.

APPLICANTS WITH DISABILITIES

Minnesota state agencies make reasonable accommodations to their employees and applicants with disabilities. If you have a disability and need assistance in searching or applying for jobs with the State of Minnesota, call the Careers Help Desk at 651-259-3637 or email careers@state.mn.us and let us know the support you need.

The Department of Employment and Economic Development is an equal opportunity, affirmative action, and veteran-friendly employer, and encourages all qualified candidates to apply for job opportunities. If you are an individual with a disability who needs assistance or cannot access the online job application and search tools, please contact Karen Lilledahl at Karen.Lilledahl@state.mn.us. Please indicate what assistance is needed.

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