What are the responsibilities and job description for the Client Support Technician Team Lead position at State of Mississippi?
Accountable for supervision of a team who provide IT end user contractual service management support services. Responsible for supervision of the provision of IT end user service management support including a portfolio of software and hardware products. Oversees end user start up and ongoing usage training. This position typically exists in an environment where a small team of IT end user support staff is required due to number of end users supported.
Typically requires High School Diploma or high school equivalency and 5-8 years of experience in an IT end user support environment.
Salary : $50,798 - $69,339
