Program Specialist 12.12.242

The MO HealthNet Division has an opening for a Program Specialist (System Modifications Analyst) within the Information Services Business Systems Unit located in Cole County.

Semi-monthly salary: $2,565.65

Job Location: This position is located at the Howerton State Office Building; 615 Howerton Court, Jefferson City, MO.

The Department of Social Services partners with families and communities to protect children, rehabilitate youth and move families to self-sufficiency so that Missourians can lead safe, healthy and productive lives.

Why you’ll love this position: The person in this position will work with a dedicated team of employees while gaining new and valuable skills. This is a responsible and independent position that will be responsible for coordinating system changes needed for ongoing maintenance and operations of the Medicaid Management Information Services (MMIS) system related functions between vendor and policy staff. This position will work closely with the Standards Compliance Officer and will help with system changes and issues specific to compliance with transaction related standards.

• Serve as a Change Request Coordinator:
  • Facilitate change requests through the Requirement, Design, Testing and Implementation Phases of the System Development Lifecycle (SDLC).
  • Facilitate change request related meetings, record meeting minutes, manage action items through completion, report statuses, key risks and issues to leadership, and facilitate decision making and resolution of issues.
  • Create change request deliverables for review and approval.
  • Review and comment on vendor created deliverables.
  • Coordinate stakeholder review of vendor created deliverables to obtain approval.

• Assist the System Release Coordinator
• • Assist with Overseeing scheduling, coordination, and approvals for Information Systems vendor system releases.
  • Work with various system vendors and state agencies to identify system change impacts across the agency.

• Work independently meeting with management to discuss direction of projects and/or receive general administrative direction.
• Learn and adhere to agency administrative policies and procedures.
• Acquire and maintain a thorough knowledge of available resources for research.
• Acquire and maintain a thorough knowledge of all contracts managed by the Information Services Business Systems Unit.
• Effectively communicate system related issues and resolution with division and vendor staff.
• Attend and actively participate in required meetings.
• Develop and maintain unit process manuals.
• Assist supervisor and with special projects as assigned.

Bachelor’s degree and 1-3 years of relevant experience. (Substitutions may be allowed.)

• Working knowledge of project management principles and best practices is desirable.
• Working knowledge of principles and approaches to managing system development and implementation projects.
• Working knowledge of the agency’s functions and their interrelationships.
• Expert ability to coordinate projects involving multiple organizations and/or groups.
• Expert written and oral communication skills.
• Expert ability to establish and maintain effective working relationships with stakeholders from all levels within multiple public and private organizations.
• Ability to effectively identify, document, communicate, monitor, and resolve project risks and issues.

Lack of post‐secondary education will not be used as the sole basis denying consideration to any applicant.

The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here.

If you have questions about this position please contact: Sarah Sullens at Sarah.K.Sullens@dss.mo.gov . If you experience accessibility issues while applying, please contact Courtney Hall at Courtney.A.Hall@dss.mo.gov.

Recruitment Area: All qualified applicants.

Application Deadline: December 28, 2024