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CPS Investigation Case Worker (CYFD/PSD #8953)

State of New Mexico
Portales, NM Full Time
POSTED ON 2/19/2025 CLOSED ON 3/31/2025

What are the responsibilities and job description for the CPS Investigation Case Worker (CYFD/PSD #8953) position at State of New Mexico?

Posting Details

We are so pleased that you are interested in making an impact through our work at CYFD! The department thrives on dedicated, empathetic, and talented employees who ensure the well-being of the children and families in New Mexico by keeping them safe and healthy.

By joining CYFD, you'll work to find the best ways to support families through difficult situations using community-based prevention and intervention programs. Employees have teammates and a committed leadership team to support them every day.

We look forward to you joining us because caring for and supporting New Mexico's children and youth will take all of us. I know the department's mission is critical to improving the overall well-being of children in our state and, in turn, strengthening the future of New Mexico.

THIS POSTING MAY BE USED FOR ONGOING RECRUITMENT AND MAY CLOSE AT ANY TIME. APPLICANTS LISTS MAY BE SCREENED MORE THAN ONCE.
Why does the job exist?

This protective services case worker position will investigate child abuse and neglect referrals, assess the risk and safety of the child and take appropriate action, including referring parents and caregivers to safety related services, safety planning with families, preparing cases for transfer to CPS Permanency Planning, and testifying in court.
How does it get done?

Initiate CPS investigations in accordance to assigned priority, assessing the safety of and risk to children of the family who are the subject of a CPS referral; on a rotating basis, provide after-hours response to CPS emergencies. (35%);

Conduct CPS investigations by completing the safety assessment tool, conducting interviews of involved parties, notifying family of investigation decision, disposition and rights to an administrative review. (35%);

Provide quality practice in the completion of CPS investigations and continuous protective services in accordance with the Protective Services Division policies and procedures. (20%);

Complete required documentation on assigned cases into FACTS system. (10%).
Minimum Qualification

Bachelor's degree in Social Work, Education, Counseling, Psychology, Sociology, Criminal Justice, or Family Studies from an accredited college/university. Any combination of education from an accredited college or university in a related field and/or related experience totaling four (4) years may substitute for the required education and experience.
Employment Requirements

Must possess and maintain a valid Driver's License. Pre-employment background investigation is required and is conditional pending results.
Working Conditions

Work is performed in an office setting: late hours, weekends, on-call and callback work may be required. Will be exposed to regular periods of video display terminal and keyboard usage and stressful situations. Travel may be required. Possible exposure to irate clientele. Incumbent will work under stress and frequent time constraints.
Supplemental Information

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Agency Contact Information: Anthony Bustos, (575) 356-6688. Email

For information on Statutory Requirements for this position, click the Classification Description link on the job advertisement.

Bargaining Unit Position

This position is covered by a collective bargaining agreement and all terms/conditions of that agreement apply and must be adhered to.
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