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Lead Case Manager - Albuquerque Job ChalleNGe Academy (DMA #10117473)

State of New Mexico
Albuquerque, NM Full Time
POSTED ON 2/26/2025
AVAILABLE BEFORE 4/26/2025
Posting Details

The New Mexico National Guard Job ChalleNGe Academy (NMNGJCA) in Albuquerque, NM, is a career technical education program that serves as an optional follow-on program for graduates of the New Mexico National Guard Youth ChalleNGe Academy in Roswell, NM. The goal of the NMNGJCA program is to prepare students aged 17.5 - 20 for living wage jobs while providing a no-cost place for them to live and study in a para-military environment while simultaneously developing life skills. Upon completion of a three-to-six-month career training curriculum, the NMNGJCA advocates for graduates and works to connect them with employment opportunities throughout the state. The newly established NMNGJCA will open for its first-class cycle in Fiscal Year 25.

This posting may be used for ongoing recruitment and may close at any time. Applicant lists may be screened more than once.
Why does the job exist?

The Lead Case Manager assists with the recruitment of Job ChalleNGe students, which includes the development of recruitment materials and application packets. This position will assist with the development of the admissions/on-boarding process for the Job ChalleNGe Academy and execute the the developed process once the Academy is accepting applications. The Lead Case Manager will interview and screen candidates applying to the Job ChalleNGe Academy to ensure that they meet all eligibility requirements prior to their acceptance into the Academy. This position is responsible for managing an appropriate number of students by collecting, maintaining, recording, and entering data into the program database for tracking purposes. The Lead Case Manager is responsible for coordinating job placement opportunities for the students in the Job ChalleNGe Academy by creating strong working relationships with community partners. This position will provide instruction to students on goal setting and assist students with the development of a Post-Residential Action Plan to ensure the students' future success and job placement. The Lead Case Manager is responsible for coordinating the mentor program during the Post-Residential phase that students must complete upon completion of the Academy.
How does it get done?

  • Assist with the recruitment of Job ChalleNGe students to include helping with organizing recruitment activities and events.
  • Develop program recruiting material and applications packets.
  • Assist with the development of the admissions/on-boarding process for the Job ChalleNGe Academy and execute the process once the Academy opens and starts accepting applications.
  • Interview and screen candidates applying for enrollment at the Job ChalleNGe Academy to ensure that they meet the required qualifications.
  • Develop goals and a Post-Residential Action Plan to ensure long term success and job placement of Students.
  • Coordinate job placement opportunities for Job ChalleNGe Students.
  • Coordinate the Post -Residential mentor program, which includes connecting with outside community partners.
  • Manage and input required data into the program's database in accordance with National Guard Bureau requirements.
Who are the customers?

Job Challenge Management and Staff; DMA Staff; NM National Guard Staff; and the citizens of New Mexico.
Ideal Candidate

Job Challenge Management and Staff; DMA Staff; NM National Guard Staff; and the citizens of New Mexico.
Minimum Qualification

Associate degree in Social Services, Education, Government, Human Resources, or Business Administration and two (2) years of experience in customer service, administrative support, business administration, human resources, recruitment, placement, processing personnel transactions, and/or eligibility determination in a private or public sector and/or social welfare program. Any combination of education from an accredited college or university in a related field and/or direct experience in this occupation totaling four (4) years may substitute for the required education and experience.
Employment Requirements

Completion of the hiring process is contingent upon successful completion of pre-employment screening process. Pre-employment background check is required and conditional pending results.
Working Conditions

Work is performed in an office setting with exposure to Visual/Video Display Terminal (VDT) and extensive personal computer and phone usage. Ability to lift 10 pounds.
Supplemental Information

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Agency Contact Information: Keryl Work, Deputy Director. Email

For information on Statutory Requirements for this position, click the Classification Description link on the job advertisement.

Bargaining Unit Position

This position is not covered by a collective bargaining agreement.

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