What are the responsibilities and job description for the Line Manager II (HCA/ISD #7613) position at State of New Mexico?
Posting Details
This posting may be used to fill multiple vacancies.
This posting will be used for ongoing recruitment and may close at any time. Applicant Lists may be screened more than once.
Our Vision
Every New Mexican has access to affordable health care coverage through a coordinated and seamless health care system.
Our Mission
We ensure that New Mexicans attain their highest level of health by providing whole-person, cost-effective, accessible, and high-quality health care and safety-net services.
Our Goals
Leverage purchasing power and partnerships to create innovative policies and models of comprehensive health care coverage that improve the health and well-being of New Mexicans and the workforce.
Achieve health equity by addressing poverty, discrimination, and lack of resources, building a New Mexico where everyone thrives.
Implement innovative technology and data-driven decision-making to provide unparalleled, convenient access to services and information.
Build the best team in state government by supporting employees' continuous growth and wellness.
Why does the job exist?
The Line Manager II will:
Serve as a Human Resources (HR) Liaison Unit in order to better serve the division's needs to process paperwork that needs to go to the Office of Human Resources (OHR) and to also provide field office support with ordering supplies and fleet control;
Supervise The Income Support Division (ISD) HR Liaison Unit;
Oversee ISD constituent complaints;
Assist with all ISD management in regards to ISD HR transactions;
Provide facility support for all thirty three (33) ISD field offices;
General operational support and data entry;
Provide monthly updates to all levels of management within ISD on all Employee Relation actions, HR actions, and administrative operations of ISD.
How does it get done?
The Line Manager II is responsible for:
Providing short term and long-term planning to create initiatives that further the HR Liaison Unit and ISD goals;
Delegating tasks to employees best positioned to complete them and assisting the team with prioritization of all tasks and empowering staff to make educated and knowledgeable decisions;
Identifying areas of improvement and providing support for solutions;
Supporting effective communication and collaboration with internal and external customers/partners to ensure clear exchange of ideas and promote cross ¿team¿ opportunities when recognized;
Making decisions and monitor progress of various projects to keep team on track;
Providing feedback for different project aspects for divisional needs;
Assisting with recruitment process to maintain the staffing for the ISD HR Liaison Unit;
Providing direct support to the staff manager and for the development of all HR Liaison Unit staff;
Monitoring progress of meetings as well as outcomes of Action items;
Assisting in building and maintaining efficient and effective professional relationships within the Health Care Authority (HCA) and within ISD;
Assisting with recruitment process to maintain the staffing for the ISD HR Liaison Unit;
Who are the customers?
Income Support Division Staff and other HCA Divisions and other State Agencies.
Ideal Candidate
Income Support Division Staff and other HCA Divisions and other State Agencies.
Minimum Qualification
A Bachelor's degree in any field of study from an accredited college or university and four (4) years of professional level experience operating within limited parameters and guidelines directly related to the purpose of the position defined by the agency at the time of recruitment. Any combination of education from an accredited college or university and/or direct experience in this occupation totaling eight (8) years may substitute for the required education and experience. A hiring agency will designate a portion of the required experience to include supervisory and/or specialized experience. Any required licensure, certification or registration shall be defined at the time of recruitment and will be in addition to the above requirements.
Employment Requirements
Must possess and maintain a valid Driver's License.
Working Conditions
Office setting, exposure to VDT, extensive personal computer and phone usage.
Supplemental Information
Do you know what Total Compensation is? Click here
Agency Contact Information: Angela Simmons, Angela.Simmons@hca.nm.gov
For information on Statutory Requirements for this position, click the Classification Description link on the job advertisement.
Bargaining Unit Position
This position is not covered by a collective bargaining agreement.
This posting may be used to fill multiple vacancies.
This posting will be used for ongoing recruitment and may close at any time. Applicant Lists may be screened more than once.
Our Vision
Every New Mexican has access to affordable health care coverage through a coordinated and seamless health care system.
Our Mission
We ensure that New Mexicans attain their highest level of health by providing whole-person, cost-effective, accessible, and high-quality health care and safety-net services.
Our Goals
Leverage purchasing power and partnerships to create innovative policies and models of comprehensive health care coverage that improve the health and well-being of New Mexicans and the workforce.
Achieve health equity by addressing poverty, discrimination, and lack of resources, building a New Mexico where everyone thrives.
Implement innovative technology and data-driven decision-making to provide unparalleled, convenient access to services and information.
Build the best team in state government by supporting employees' continuous growth and wellness.
Why does the job exist?
The Line Manager II will:
Serve as a Human Resources (HR) Liaison Unit in order to better serve the division's needs to process paperwork that needs to go to the Office of Human Resources (OHR) and to also provide field office support with ordering supplies and fleet control;
Supervise The Income Support Division (ISD) HR Liaison Unit;
Oversee ISD constituent complaints;
Assist with all ISD management in regards to ISD HR transactions;
Provide facility support for all thirty three (33) ISD field offices;
General operational support and data entry;
Provide monthly updates to all levels of management within ISD on all Employee Relation actions, HR actions, and administrative operations of ISD.
How does it get done?
The Line Manager II is responsible for:
Providing short term and long-term planning to create initiatives that further the HR Liaison Unit and ISD goals;
Delegating tasks to employees best positioned to complete them and assisting the team with prioritization of all tasks and empowering staff to make educated and knowledgeable decisions;
Identifying areas of improvement and providing support for solutions;
Supporting effective communication and collaboration with internal and external customers/partners to ensure clear exchange of ideas and promote cross ¿team¿ opportunities when recognized;
Making decisions and monitor progress of various projects to keep team on track;
Providing feedback for different project aspects for divisional needs;
Assisting with recruitment process to maintain the staffing for the ISD HR Liaison Unit;
Providing direct support to the staff manager and for the development of all HR Liaison Unit staff;
Monitoring progress of meetings as well as outcomes of Action items;
Assisting in building and maintaining efficient and effective professional relationships within the Health Care Authority (HCA) and within ISD;
Assisting with recruitment process to maintain the staffing for the ISD HR Liaison Unit;
Who are the customers?
Income Support Division Staff and other HCA Divisions and other State Agencies.
Ideal Candidate
Income Support Division Staff and other HCA Divisions and other State Agencies.
Minimum Qualification
A Bachelor's degree in any field of study from an accredited college or university and four (4) years of professional level experience operating within limited parameters and guidelines directly related to the purpose of the position defined by the agency at the time of recruitment. Any combination of education from an accredited college or university and/or direct experience in this occupation totaling eight (8) years may substitute for the required education and experience. A hiring agency will designate a portion of the required experience to include supervisory and/or specialized experience. Any required licensure, certification or registration shall be defined at the time of recruitment and will be in addition to the above requirements.
Employment Requirements
Must possess and maintain a valid Driver's License.
Working Conditions
Office setting, exposure to VDT, extensive personal computer and phone usage.
Supplemental Information
Do you know what Total Compensation is? Click here
Agency Contact Information: Angela Simmons, Angela.Simmons@hca.nm.gov
For information on Statutory Requirements for this position, click the Classification Description link on the job advertisement.
Bargaining Unit Position
This position is not covered by a collective bargaining agreement.
