What are the responsibilities and job description for the Office Clerk-III (DOH/NMBHI # 13632) position at State of New Mexico?
Posting Details
This posting will be used for ongoing recruitment and may close at any time. Applicant lists may be screened more than once.
Why does the job exist?
Incumbent will provide secretarial/receptionist support to the Community Base Services (CBS) division which includes obtaining and verifying insurance coverage and financial information each time a client presents for a scheduled appointment, assisting with scheduling of appointments, answering incoming calls, and other duties as assigned.
How does it get done?
Incumbent will be responsible for but not limited to create computer generated scheduling for approximately 15 clinicians, coding services and data entry ensuring that all services are correctly entered. Crisis notes which are the clinical written documents that are produced by clinicians in the provision of a 24-hour, billable service that are entered into AVATAR for reimbursement. Obtain/verify insurance coverage and financial information for all individuals presenting for services daily and make copies of insurance cards. Answer telephones, provide information and relay messages to staff; direct to requested staff; report any equipment or facility maintenance problems to appropriate facility divisions.
Who are the customers?
Patients/Residents/Clients/Staff
Ideal Candidate
Patients/Residents/Clients/Staff
Minimum Qualification
High School diploma or equivalent and three (3) months experience in office administration and/or customer service. Any combination of education from an accredited college or university in a related field and/or direct experience in this occupation totaling three (3) months may substitute for the required experience.
Employment Requirements
Must possess and maintain a valid New Mexico Driver's License.
Working Conditions
This position will perform work in a hospital and office setting with exposure to Visual/Video Display Terminal (VDT) and extensive personal computer and phone usage. Exposure to mentally and behaviorally challenged residents who may exhibit unpredictable and sometimes violent behaviors in volatile situations required. Effective 01/01/2015, New Mexico Behavioral Health Institute became a 100% Tobacco Free/ E-Cigarette Free Campus. As such, no tobacco, tobacco products or E-cigarette products are permitted on any part of the campus. Department is Community Base Services. Work hours are 8 am to 5 pm.
Supplemental Information
Do you know what Total Compensation is? Click here
Agency Contact Information: Pablo Garcia (505) 454-2371 Email
For information on Statutory Requirements for this position, click the Classification Description link on the job advertisement.
Bargaining Unit Position
This position is covered by a collective bargaining agreement and all terms/conditions of that agreement apply and must be adhered to.
This posting will be used for ongoing recruitment and may close at any time. Applicant lists may be screened more than once.
Why does the job exist?
Incumbent will provide secretarial/receptionist support to the Community Base Services (CBS) division which includes obtaining and verifying insurance coverage and financial information each time a client presents for a scheduled appointment, assisting with scheduling of appointments, answering incoming calls, and other duties as assigned.
How does it get done?
Incumbent will be responsible for but not limited to create computer generated scheduling for approximately 15 clinicians, coding services and data entry ensuring that all services are correctly entered. Crisis notes which are the clinical written documents that are produced by clinicians in the provision of a 24-hour, billable service that are entered into AVATAR for reimbursement. Obtain/verify insurance coverage and financial information for all individuals presenting for services daily and make copies of insurance cards. Answer telephones, provide information and relay messages to staff; direct to requested staff; report any equipment or facility maintenance problems to appropriate facility divisions.
Who are the customers?
Patients/Residents/Clients/Staff
Ideal Candidate
Patients/Residents/Clients/Staff
Minimum Qualification
High School diploma or equivalent and three (3) months experience in office administration and/or customer service. Any combination of education from an accredited college or university in a related field and/or direct experience in this occupation totaling three (3) months may substitute for the required experience.
Employment Requirements
Must possess and maintain a valid New Mexico Driver's License.
Working Conditions
This position will perform work in a hospital and office setting with exposure to Visual/Video Display Terminal (VDT) and extensive personal computer and phone usage. Exposure to mentally and behaviorally challenged residents who may exhibit unpredictable and sometimes violent behaviors in volatile situations required. Effective 01/01/2015, New Mexico Behavioral Health Institute became a 100% Tobacco Free/ E-Cigarette Free Campus. As such, no tobacco, tobacco products or E-cigarette products are permitted on any part of the campus. Department is Community Base Services. Work hours are 8 am to 5 pm.
Supplemental Information
Do you know what Total Compensation is? Click here
Agency Contact Information: Pablo Garcia (505) 454-2371 Email
For information on Statutory Requirements for this position, click the Classification Description link on the job advertisement.
Bargaining Unit Position
This position is covered by a collective bargaining agreement and all terms/conditions of that agreement apply and must be adhered to.
