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Specialized Behavioral Health Services Coordinator (HCA/BHSD #10106741)

State of New Mexico
Santa Fe, NM Full Time
POSTED ON 1/25/2025
AVAILABLE BEFORE 3/23/2025
Posting Details

This posting will be used to conduct an ongoing recruitment and may close at any time. Applicant lists may be screened more than once.

This job posting may be used to fill multiple vacancies.

Our Vision

Every New Mexican has access to affordable health care coverage through a coordinated and seamless health care system.

Our Mission

We ensure that New Mexicans attain their highest level of health by providing whole-person, cost-effective, accessible, and high-quality health care and safety-net services.

Our Goals

Leverage purchasing power and partnerships to create innovative policies and models of comprehensive health care coverage that improve the health and well-being of New Mexicans and the workforce.

Achieve health equity by addressing poverty, discrimination, and lack of resources, building a New Mexico where everyone thrives.

Implement innovative technology and data-driven decision-making to provide unparalleled, convenient access to services and information.

Build the best team in state government by supporting employees' continuous growth and wellness.

Why does the job exist?

The Specialized Behavioral Health Services Coordinator will:
Provide general subject matter expertise to assigned behavioral health programs;

Provide oversight to assigned programs which includes but is not limited to reviewing, processing and approving applications, writing letters and technical reports;

Provide technical assistance to providers;

Conduct site visits to evaluate program performance;

Ensure implementation of program goals and outcomes, adherence to state and federal statues and guidelines; safety and service delivery; and monitoring financial and budgetary needs

Approve specialized behavioral health programs

Attend meetings as scheduled Behavioral Health Services Division (BHSD), Clinical Services Team meetings, and Program Coordinator Meetings with BHSD finance staff;

Collaborate with other departments, providers and constituents including The Children Youth and Families Department (CYFD), the Inter-departmental Council (IDC), the Medical Assistance Division of the Health Care Authority (MAD), and other departments as needed.

How does it get done?

The Specialized Behavioral Health Services Coordinator is responsible for:

Researching systems and service delivery;

Evaluating provider and consumer needs regarding behavioral health services to include Assertive Community Treatment (ACT) and other specialized behavioral health services including Comprehensive Community Support Services (CCSS), Intensive Outpatient (IOP), PSR (Psycho Social Rehabilitation), and Adult Accredited Residential Treatment Center (AARTC);

Ensuring adherence to statutory requirements, department and division standards, quality improvement processes, work force issues, inclusion of best practice concepts and ensuring the use of evidence-based practices to services delivered;

Conducting Site Visits and provide ongoing support and technical assistance to providers;

Utilizing work experience, professional knowledge and clinical skills in the review, approval, denial of existing behavioral health services and programs;

Working toward improving upon and developing services to address the needs of New Mexicans, and developing processes to ensure service delivery is efficient and effective.

Who are the customers?

The Health Care Authority (HCA) and associated divisions, Providers, Agencies, consumers and constituents of behavioral health services.

Ideal Candidate

The Health Care Authority (HCA) and associated divisions, Providers, Agencies, consumers and constituents of behavioral health services.

Minimum Qualification

Bachelor's degree in Social Work, Psychology, Guidance and Counseling, Education,
Sociology, Criminal Justice, Criminology, and/or Family Studies/Services and four (4) years of any combination of experience including working with communities, working on health or social service related matters, social work/case management experience, behavioral health, and/or health care. Any combination of education from an accredited college or university in a related
field and/or direct experience in this occupation totaling eight (8) years may substitute for the required education and experience.
Employment Requirements

Must possess and maintain a valid Driver's License.

Employment is subject to a pre-employment criminal background investigation and is conditional pending results.
Working Conditions

Work is performed in an office setting: late hours and weekends work may be required. Will be exposed to regular periods of video display terminal and keyboard usage and stressful situations. Travel may be required. Incumbent will work under stress and frequent time constraints. Must have own mode of transportation. Incumbent may be required to furnish a personal vehicle for carrying out assignments.
Supplemental Information

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Agency Contact Information: Erica N. Trujillo, Email

For information on Statutory Requirements for this position, click the Classification Description link on the job advertisement.

Bargaining Unit Position

This position is covered by a collective bargaining agreement and all terms/conditions of that agreement apply and must be adhered to.

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