Administrative Associate II - Cumberland County

Salary : $27,373.00 - $47,903.00 Annually

Location : Cumberland County, NC

Job Type : Permanent Full-Time

Job Number : 25-00789

Department : Adult Correction

Division : Operations

Opening Date : 01 / 31 / 2025

Closing Date : 2 / 7 / 2025 5 : 00 PM Eastern

Job Class Title : Administrative Associate II

Position Number : 60074528

Section : Community Supervision

Salary Grade : NC02

Description of Work

If you desire a rewarding career that has a great work / life balance with benefits, please apply today!

This is a full-time position (40 hours per week) with benefits .

As of January 1, 2025, there are new increase adjustments to the state's pay plans which were approved by the State Human Resources Commission, effective January 1, 2025. Prior applicants will remain under consideration and do not need to reapply.

This position is the first point of contact for criminal offenders reporting for their probation appointments. Position will provide clerical support to Chief Probation / Parole Officer(s) and the employees therein consisting primarily of Probation / Parole Officers.

The North Carolina Department of Adult Correction (NC DAC) is responsible for safeguarding and preserving the lives and property of its residents through prevention, protection, and preparation. We have a mission that matters!

The mission of Community Supervision is to protect the safety of citizens in communities throughout the state by providing viable alternatives and meaningful supervision to offenders on probation, parole, or post-release supervision. The primary goal of Community Supervision is to reach an equal balance of control and treatment for offenders that will positively affect their behavior and lifestyle patterns. Probation / parole officers protect the public safety by helping offenders learn to live within the law. They supervise offenders' activities in the community and ensure their compliance with court orders and sanctions.

The primary duties of the Administrative Associate II are to :

• Monitor offender waiting areas
• Answer basic inquiries from offenders
• Direct offenders to the appropriate personnel
• Direct all incoming visitors via telephone or face-to-face

With limited instruction from supervisor, the Administrative Associate II will electronically compose the following using Microsoft Word, Excel and e-mail :

This position will proofread documents for spelling, grammar and punctuation, input and comprehend computer-generated data. Position will analyze, reconcile, and compile monthly reports with specified time frames to include but not limited to unit statistical reports, stamp logs, mileage logs, phone bills and copy machine reports. Position will receive and process mail and conduct an inventory of equipment.

The Administrative Associate II works under stressful conditions to meet daily and monthly deadlines and often works alone in confined areas within an office, and may be subject to frequent interruptions.

Note to Current State Employees :

State employees are encouraged to apply for positions of interest even if the salary grade is the same as or lower than their current position. If selected for this position, a new salary will be calculated taking into consideration the quantity of relevant education and experience, funding availability and internal equity. Based on these factors, a pay increase or decrease may result.

Knowledge, Skills and Abilities / Competencies

The Knowledge, Skills, and Abilities listed below, along with the Minimum Education and Experience requirements are REQUIRED to qualify for this position. We will not review any resumes and / or attachments in lieu of the Experience and Education listed on the application. Click on this for additional information.

Applicants must have the following documented experience described within the body of work experience on the application :

Management prefers :

May be required to obtain Notary Public certification.

Minimum Education and Experience Requirements

Some state job postings say you can qualify by an "equivalent combination of education and experience." If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See oshr.nc.gov / experience-guide for details.

High school or General Educational Development (GED) diploma and one year of administrative experience; or an equivalent combination of education and experience.

Supplemental and Contact Information

Come Join Us To Make A Difference!

Department of Adult Correction is one of the largest state agencies with more than 19,000 employees. It is responsible for safeguarding and preserving the lives and property of its citizens through prevention, protection, and preparation as well as the care, custody, and supervision of all adults sentenced after conviction for violating North Carolina laws. This department includes State Prisons with custody, healthcare, and facility operations staff as well as the division of Community Supervision. Other divisions include Administration, Compliance & Accreditation, Comprehensive Health Services, Internal Affairs & Intelligence Operations, Post-Release Supervision & Parole Commission, and Rehabilitation & Reentry.

The Division of Community Supervision (DCS) is responsible for overseeing supervision of adult offenders on probation, parole, or post release. The DCS mission is to ensure public safety while helping offenders make positive changes and successfully complete their supervision.

DCS collaborates closely with the NCPost-Release Supervision and Parole Commission, the court system as well as other state agencies, and community partners, particularly those addressing mental health, substance use, and re-entry issues faced by our returning citizens.

DCS is also responsible for the supervision of offenders who transfer from other states through the Interstate Compact program and has oversight of the Community Service Work Program.

The North Carolina Department of Adult Correction (DAC) is an Equal Opportunity Employer that embraces an Employment First philosophy which consists of complying with all federal laws, state laws, and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job.

DAC uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position.

It is critical to our screening and salary determination process that applications contain comprehensive information. Information should be provided in the appropriate areas to include the beginning and ending dates of jobs worked, education with the date graduated, all work experience, and certificates / licenses. Resumes will not be accepted in lieu of completing this application . Degrees must be received from appropriately accredited institutions.

Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account and click "Application Status." If you are selected for an interview, you will be contacted by management. If you are no longer under consideration, you will receive an email notification.

For questions specific to this posting other than your application status, please contact the Division HR Tech at 984-204-2522. For technical issues with your application, please call the GovernmentJobs.com Applicant Support Help Line at 855-524-5627.

NOTE : For temporary, contract or other supplemental staffing appointments : There are no paid leave, retirement or other benefits associated with these appointment types.

For permanent and time-limited appointments : Eligible employees have benefits that include employee health insurance options, standard and supplemental retirement plans, NC Flex (a variety of high-quality, low-cost benefits on a pre-tax basis), and paid vacation, sick, and community service leave, to name a few. Paid parental leave is available for eligible employees. Some benefits require 30 hours work / week for participation.

To be considered for this position, you must clearly show within the body of the application how you meet the state mandated minimum education and experience requirements for this vacancy. In order to receive credit for the supplemental questions in which you answered yes, you must provide supporting information within the body of the application to support your answer. Your application should also reflect all education and all professional work experience acquired, including high school and all degrees. It is critical to our screening and salary determination process that applications contain comprehensive candidate information. Have you provided such information within the body of the application? (Information should be provided in the appropriate areas, to include the following : Education, Work Experience and Certificates & Licenses).

I understand that this position requires interaction with criminal offenders.

How many years of office assistant or secretarial experience do you possess?

Do you have customer service experience? If yes, please explain your experience or enter N / A for no

Do you have experience with supporting a department manager / supervisor?

Have you worked in a legal, criminal justice or court related environment?

Required Question

Salary : $27,373 - $47,903