Circulation Assistant

Click here to learn about employee perks and benefits

Click here to see the Total Compensation Calculator

 This position is located at: 

1841 Capital Bvld.

Primary Purpose of Position: 
The State Library of North Carolina (SLNC) is seeking an enthusiastic and driven individual to join our team! The Circulation Assistant supports the mission of the State Library of North Carolina – Accessible Books and Library Services in providing services to North Carolinians who cannot read standard print due to visual or physical disability. Through warehousing and shipping audio, print and other mediums to patrons, this position enables our patrons to receive materials in a timely manner.

Key Responsibilities include but are not limited to: 

• Work successfully as part of a team to support circulation and maintenance of library materials. 
• Use the library’s integrated library system (ILS), KLAS, daily to enter data accurately and check in and out materials. 
• Daily physical work to circulate library materials such as braille books, large print books, and digital cartridges.
• Sort, separate, and shelve in order based on library classification systems and other defined guidelines. 
• Safely operate a 2.5-ton delivery truck to deliver library mail. 
• Communicate with patrons via telephone as part of an ongoing Overdue Notices process.

Position/Physical Requirements: 

• This position's job duties require the ability to lift up to 50 pounds occasionally, and/or up to 20 pounds frequently, and/or up to 10 pounds constantly to move objects with or without reasonable accommodation.
• This position's job duties require the ability to do the following: climbing, crawling, crouching, kneeling, standing, pushing, lifting, and pulling with or without reasonable accommodation.
• This position's job duties require close visual acuity to view labels on library materials, mailing labels, and computer screen with or without reasonable accommodation.

To receive credit for your work history and credentials, you must provide the information on the application form. Any information omitted from the application form, listed as general statements, listed under the text resume section, or on an attachment will not be considered for qualifying credit.
 
Qualified candidates must have or be able to: 

• Demonstrated experience with office or work unit procedures, methods, and/or practices.
• Demonstrated experience operating a 2.5-ton truck in city traffic and backing vehicle into tight parking spaces and/or loading docks.
• Demonstrated experience using specialized computer applications and/or peripheral equipment.

Licensure or Credentials Required:

• Valid Driver's License or have the ability to obtain for employment.

Management Prefers:

• Demonstrated experience communicating effectively in person and/or by telephone.
• Demonstrated experience following oral and written instructions and procedures.
• Demonstrated experience working successfully as part of a team, using courtesy and tact in all interactions.
• Demonstrated experience performing repetitive tasks quickly and accurately.
• Demonstrated warehouse or shipping and receiving experience.

Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See of oshr.nc.gov/experience-guide for details. 

The State Library of North Carolina – Accessible Books and Library Services (SNLC–ABLS) provides library programs and services to North Carolinians who cannot read standard print due to a visual, physical, or learning disability. The SLNC-ABLS is a part of the network of regional libraries operated by the Library of Congress National Library Service for the Blind and Print Disabled (NLS) that performs the functions of a public library. The library circulates 800,000 volumes annually to over 12,000 eligible patrons through special deposit collections in libraries, hospitals, rest homes, and other institutions and the direct delivery of specially designed playback equipment and books and magazines in large print, Braille, and audio formats to individuals directly free of charge via U.S. Mail. The library manages a volunteer services program, records local North Carolina publications and magazines for circulation, publishes and distributes quarterly library newsletters, and sponsors reading and other library programs with support from the Friends of the SLNC-ABLS. SLNC-ABLS is committed to removing barriers to access and ensuring that collections and services reflect diverse perspectives. Candidates must demonstrate a commitment to diversity, equity, and inclusion.

State Library of North Carolina | SLNC (ncdcr.gov) 
State Library of North Carolina | Raleigh NC | Facebook 

Division Description:
The State Library of North Carolina provides exceptional library service and exceptional service to libraries, helping North Carolinians live more abundant and purposeful lives. The State Library enriches the lives of North Carolinians through access to information resources, strengthens communities through exceptional library services, and inspires and supports literacy and lifelong learning for all North Carolinians.

The North Carolina Department of Natural and Cultural Resources (DNCR) takes care of the things that people love about North Carolina, literally from A to Z. The Arts to the Zoo, and so much else – parks, aquariums, historic sites, archaeology, African American Heritage Commission, science and history museums, the state Symphony, Library and Archives, historic preservation, land and water stewardship, and more. These places, and the ideas they represent, create a shared identity in North Carolina. They provide common ground. Everyone is welcome. The Department’s vision is to be the leader in using the state's natural and cultural resources to build the social, cultural, educational, and economic future of North Carolina. Our goal is to promote equity and inclusion among our employees and our programming to reflect and celebrate our state's diverse population, culture, and history. We encourage you to apply to become a part of our team. Check out this amazing video about our Department.

_____________________________________________________________________________________ 

The Department of Natural and Cultural Resources (DNCR) selects applicants for employment based on required education and experience and job-related knowledge, skills, and abilities without regard to race, religion, color, national origin, sex, pregnancy, gender identity or expression, sexual orientation, age (40 or older), disability, National Guard or veteran status, genetic information, political affiliation, or political influence. 

We are an Employment First state, ensuring that people with disabilities have equal opportunities to succeed in the state government workplace.   DNCR supports pay equity for women, establish paid parental leave for birth, adoption, and foster care, and implement fair chance policies. Join a team that welcomes, values, respects and supports all members of our work community. 

Please be sure to complete the application in full. Resumes may be uploaded with your application but will not be accepted in lieu of a fully completed application and will not be considered for qualifying credit.  "See Resume" or "See Attachment" will NOT be accepted.   

Information should be provided in the appropriate areas, to include the following: Education, including high school and all degrees obtained, Work Experience, and Certificates & Licenses. It is critical to our screening and salary determination process that applications contain comprehensive candidate information.  

Answers to Supplemental Questions are not a substitute for providing all relevant information within the body of your application. To receive credit for the supplemental questions, you must provide supporting information within the "Work Experience" section of the application, to support your answers. 

Degrees must be received from appropriately accredited institutions.  Transcripts, and degree evaluations may be uploaded with your application.  If you have student loans, becoming a state employee includes eligibility for the Public Service Loan Forgiveness Program. Visit www.studentaid.gov to learn more. 

To obtain veterans preference, you must scan and upload a copy of your DD-214 or discharge orders. 

Applicants requesting and receiving an accommodation under the Americans with Disabilities Act (ADA) are eligible to submit paper applications via mail or by fax. Please call the human resources office for assistance.
 
If multiple applications are submitted to an individual posting, only the most recent application received prior to the closing date will be accepted. Applications must be submitted by 5:00 PM on the closing date.
 
Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account.  Upon the closing date, applications are "Under Review" and will be screened by Human Resources for the qualified applicants. The hiring process may take several weeks.  
 
It is the policy of the State of North Carolina and the N.C. Department of Natural and Cultural Resources that all employees provide proof of employment eligibility (immigration and naturalization) on the first day of employment.   We participate in E-Verify (Employment Eligibility Verification System).

 
CONTACT INFORMATION: 
 N.C. Department of Natural and Cultural Resources
 Division of Human Resources
 Devyn Kirksey
 109 East Jones Street
 Raleigh, NC 27699
 Phone:  919-814-6670
 employment@dncr.nc.gov
 
Technical issues submitting your application, please call the NeoGov Help Line at 855-524-5627. 

Salary : $31,200 - $45,622