HBCU Division 13 Rotational Engineering

Summer 2025 (May 2025 - August 2025) 

Full-time Work Schedule, 

Monday- Friday, 40 hours per week

Position: Business Operations Intern

Location: 1405 N. Church Street, Rocky Mount, NC 27804

Internship Duration: 10-week internship (May 27-August 1, 2025)

About the Internship: Are you ready to enhance your skills in business operations and data management while making a meaningful contribution to public service? As a Business Operations Intern with NCDOT’s Data Management Services team, you will play an integral role in supporting the Data Control unit. This internship offers a unique opportunity to gain practical experience in records management, customer relations, and compliance with public records laws. You will be responsible for tasks such as verifying and formatting use agreements, setting up user access for governmental and commercial customers, troubleshooting technical issues, and organizing critical records. Additionally, you will work closely with the Data Use Agreements Manager to resolve customer concerns and ensure compliance with State and Federal statutes governing the release of motor vehicle records. This hands-on role provides a dynamic and supportive environment where you can develop problem-solving, organizational, and communication skills, preparing you for a successful career in business operations or data management.

Key Responsibilities:

• Compare use agreement information to ensure accuracy, proper formatting, and compliance
• Scan and file new and renewed use agreements appropriately
• Perform office tasks such as records management, preparing correspondence and documents, researching, and managing multi-line phone systems
• Collaborate with the Data Use Agreements Manager to address customer concerns and resolve issues
• Assist in setting up user access for governmental and commercial customers to obtain motor vehicle records
• Work with the Department of Information Technology (DIT) to troubleshoot and resolve system access issues
• Maintain and organize Use Agreement files and send bulk data files as needed

Ideal Candidate: We are looking for a detail-oriented, problem-solving individual pursuing a degree in Business Education, Computer Science, or a related field. Candidates should demonstrate strong organizational skills, the ability to identify and address problems effectively, and a willingness to learn.

Preferred Skills and Knowledge:

• Records management and public records law
• Experience identifying and understanding problems to draw logical conclusions
• Proficiency in office tasks, document preparation, and customer communication

What You’ll Gain:

• Hands-on experience in data control and records management
• In-depth knowledge of compliance with State and Federal statutes governing public records
• Weekly mentorship, training programs, and evaluations to support your growth
• Opportunities to contribute to meaningful projects that impact customer service and data accuracy

Work Schedule: This position requires working in the office 5 days a week, with mentorship and positive reinforcement provided to support interns throughout the experience.

1. Resume:
   • Highlight your educational background, relevant coursework, skills, work experience, and extracurricular activities that demonstrate your qualifications for the position.
2. Academic Transcript:
   • Provide an unofficial or official transcript that lists your completed coursework, grades, and current GPA. This will help us assess your academic qualifications and areas of study.

• Must be a currently enrolled full-time student in a bachelors, masters, or professional level program at an accredited or recently graduated from a North Carolina Historically Black College/University (HBCU) or Minority Serving Institution (MSI) within the past three years.
• 24 credit hours completed.
• Minimum overall GPA of 2.5 (on 4.0 scale)
   

To help you with your interview, we suggest that you do your research: know some background about NCDOT and the business area to which you are applying. We also suggest that you practice your interview skills by discussing your experience and job history with a family member, friend, or mentor.

Dr. Jarrett Eason jdeason1@ncdot.gov

More Information About The Office of HBCU Outreach: 

Website: NCDOT: HBCU/MIHE Internship Program

Salary : $18