Human Services Coordinator

***January 1, 2025, the new salary range will be $31,084 - $54,397***

The Casework Associate I positions are located in Morganton at the WorkSource Facility and provides support and service coordination under the supervision of the WorkSource West Facility Director or designee working primarily with persons receiving services on the Deaf and Hard of Hearing and Corrections caseloads. 

Job Responsibilities Include the Following:

•  Evaluating professional diagnostic data to determine eligibility and required services
• Developing and implementing individualized plans of rehabilitation services for eligible consumers. 
• Orchestrating and overseeing the provision of planned services
• Interviewing consumers for the purpose of assessing need
• Arranging for appropriate evaluations and other services indicated on the Individualized Plan for Employment
• Engaging in various administrative duties including case service documentation, caseload management, staff and other administrative meetings
• Participating in training and professional development activities

The DHHS Division of Employment and Independence for People with Disabilities (EIPD) promotes employment and independence for persons with disabilities through customer partnership and community leadership.

About the NC Department of Health and Human Services (DHHS):

The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence.

 

Compensation and Benefits:

The State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis). Employees also receive paid vacation, sick, and community service leave. In addition, paid parental leave is available to eligible employees. 

Visit website for benefits: https://oshr.nc.gov/state-employee resources/benefits.

To receive credit for all of your work history and credentials, you must list the information on the application form. Any information omitted from the application form, listed under the text resume section, or on an attachment will not be considered for qualifying credit. 

Please refer to the link below for additional information https://oshr.nc.gov/work-for-nc/how-do-i-get-job 

• Knowledge of casework management and processes.
• Knowledge of analyzing medical, psychological, or vocational data for service delivery.
• Demonstrated experience working with the public and in groups.

Management Preferences:

• Knowledge and experience working with persons with disabilities.
• Knowledge of working with community groups and agencies.

Some state job postings say you can qualify by an "equivalent combination of education and experience." If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See oshr.nc.gov/experience-guide for details.

Bachelor's degree in a discipline relative to the program served from an appropriately accredited institution;

OR

 Bachelor's degree from an appropriately accredited institution and one year of experience in an area related to program that provides experience in techniques of casework or counseling;

OR

An equivalent combination of education and experience.

The North Carolina Department of Health and Human Services is an Equal Opportunity Employer. Consideration for this vacancy, all applicants must complete an on-line application using this link, http://www.oshr.nc.gov/jobs/index.html.   

If multiple applications are submitted to an individual posting, only the most recent application received prior to the posting close date will be evaluated for consideration. 

Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone.  To check the status of your application, please log in to your account. You will either receive a call to schedule an interview or an email notifying you when the job has been filled.  

For technical issues with your application, please call the NeoGov Help Line at 855-524-5627. Applicants will be communicated with via email only for updates on the status of their application. If there are any questions about this posting other than your application status, please contact HR at 919-855-3517.   

Salary : $30,179 - $52,813