What are the responsibilities and job description for the Risk Analyst - Central Regional Hospital position at State of North Carolina?
Description of Work
We are currently recruiting for a Quality Assurance/Standards Specialist to function as a Risk Analyst at Central Regional Hospital (CRH) in the Patient Safety / Risk Management Department.
The purpose of the Risk Analyst position is to investigate various incidents that occur at the facility. Additionally, the Risk Analyst partners with patient advocates to complete management investigations associated with patient allegations of abuse/neglect/exploitation or rights infringement.
Job duties include but are not limited to:
- Document any findings regarding overall quality of care, violations of facility policy and other pertinent facts related to the incident.
- Work with management in the development of follow up actions and improvement strategies.
- Involved with audits related to patient safety issues and inspections as they relate to potential hazards, patient rights issues and/or restrictive interventions.
- Responsible for ensuring a timely review of video surveillance.
- May be utilized as a consultant to PI teams to assist with the development of improvement strategies as it relates to patient safety processes and procedures.
- Involved in the review of incident reports and adverse event data to assist in the identification of trends.
About Central Regional Hospital (CRH): CRH is a State-of-the Art psychiatric hospital located in Butner, NC. Our location is ideal with four seasons, mild temperatures and provides an easy commute to the N.C. mountains or beaches. Butner possesses small town charm but is within 30 minutes of a major metropolitan area including Research Triangle Park, Raleigh, Chapel Hill, and Durham, NC. The people we serve are at the heart of our facility. Our team is critical to the mission of the hospital. We strive to create an environment in which every team member contributes to the overall success of the hospital to positively impact the lives of those around them and the individuals we serve.
About the Department of Health and Human Services: The NC Department of Health and Human Services (DHHS) serves the needs of the most vulnerable of North Carolinians and in order to accomplish this, we hire only the most dedicated and caring individuals. Finding qualified clinical professionals to treat and care for our clients is a continual challenge as demand for services grows and the availability of providers struggles to keep pace. We are seeking a motivated individual who is up for this challenge and is dedicated to our mission of providing North Carolinians with the very best in clinical care.
Compensation and Benefits: The state of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis). Employees also receive paid vacation, sick, and community service leave. In addition, paid parental leave is available to eligible employees. Visit the NC DHHS Benefits and Wellness website for more information.
Knowledge, Skills and Abilities / Competencies
To receive credit for all of your work history and credentials, you must list the information on the application form. Any information listed under the text resume section or on an attachment will not be considered for qualifying credit. Qualified candidates must document on the application that they clearly possess all of the following:
- Documented experience investigating incidents such as patient safety events, regulatory compliance and/or child or adult protective services investigations.
- Ability to develop recommendations and provide consultation to solve problems in different program areas while exercising judgment in interpreting and applying standards, policies and procedures.
- Ability to work with staff at various levels of the organization to assess problems and coordinate resolutions.
- Excellent written and verbal communication skills.
- Good analytical skills.
- Ability to work independently with limited supervision and flexibility with scheduling.
- Management prefers experience with inpatient psychiatric setting and/or healthcare risk management
Minimum Education and Experience Requirements
Some state job postings say you can qualify by an "equivalent combination of education and experience." If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See oshr.nc.gov/experience-guide for details.
Master's degree in psychology, social work, education, health, business administration or related human service field from an appropriately accredited institution and two years of experience in professional level treatment programming for the applicable client population;
or
Bachelor's degree in one of the fields listed above from an appropriately accredited institution and three years of experience as indicated above;
or
an equivalent combination of education and experience.
Degrees must be from appropriately accredited colleges or universities.
Supplemental and Contact Information
The North Carolina Department of Health and Human Services is an Equal Opportunity Employer.
All positions in the Division of State Operated Healthcare Facilities (DSOHF) shall be subject to pre-employment drug testing and criminal record background checks. All facilities within DSOHF are tobacco free environments. The use of tobacco products of any kind including vapor products are prohibited from our campus. All employees are required to adhere to the facility's Vaccination Policy.
Please make sure you complete the application in full. Resumes may be uploaded with your application, but will not be accepted in lieu of a fully completed application and will not be considered for qualifying credit. "See Resume" or "See Attachment" will NOT be accepted.
If multiple applications are submitted to an individual position, only the most recent application received prior to the posting closing date will be accepted. Applications must be submitted by 5:00 PM on the closing date.
Applicants will be communicated with via email only for updates on the status of their application. Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account. Processing applications will take an average of 6 – 8 weeks due to the high volume of applications received. It is not necessary to contact the Human Resources Office to check the status of an application. Upon the closing date, applications are "Under Review" and will be screened by Human Resources for qualified applicants.
For technical issues with your applications, please call the NeoGov Help Line at 855-524-5627. If there are any questions about this posting other than your application status, please contact HR at 919-764-7200.
NOTE: For temporary, contract or other supplemental staffing appointments: There are no paid leave, retirement or other benefits associated with these appointment types.
For permanent and time-limited appointments:Eligible employees have benefits that include employee health insurance options, standard and supplemental retirement plans, NC Flex (a variety of high-quality, low-cost benefits on a pre-tax basis), and paid vacation, sick, and community service leave, to name a few. Paid parental leave is available for eligible employees. Some benefits require 30 hours work/week for participation.
