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Unit Clerk - Health Care Technician

State of North Carolina
State of North Carolina Salary
Wilmington, NC Full Time
POSTED ON 1/16/2025
AVAILABLE BEFORE 4/11/2025

Salary : $28,742.00 - $43,112.00 Annually

Location : Buncombe County, NC

Job Type : Permanent Full-Time

Job Number : 24-13710 JFK 60036307

Department : Dept of Health and Human Services

Division : Julian F Keith Alcohol & Drug Trt Ctr

Opening Date : 01 / 08 / 2025

Closing Date : 1 / 29 / 2025 5 : 00 PM Eastern

Job Class Title : Health Care Technician I

Position Number : 60036307

Salary Grade : MH01

Description of Work

  • This is a repost. Previous applicants are still under consideration and do not need to reapply.
  • SIGN-ON BONUS

A Sign-On Bonus of $2,000 for the successful applicant of this posting.

See "Eligibility for Sign-On Bonus" below in the Supplemental and Contact Information section.

If you are looking for a meaningful career working as part of a multi-disciplinary team that impacts lives, please consider the Health Care Technician -Unit Clerk position at J ulian F. Keith Alcohol and Drug Abuse Treatment Center (JFK-ADATC) in Black Mountain, North Carolina.

The primary responsibility of the Health Care Technician - Unit Clerk (HCT-UC) is to provide support to the clients in working toward the goals and objectives of their treatment plans and to manage the milieu on each unit. This will be provided through his or her assistance to clients and the treatment team in the areas of fostering a therapeutic environment on the unit, helping clients in activities of daily living skills, helping the treatment team to monitor any medical, emotional, behavioral, or social problems, and supporting the clients in their efforts to overcome these problems. It is the responsibility of the HCT / UC to accompany and / or transport patients in need of medical services outside the facility. The HCT / UC manages the milieu of the unit by close observation and interaction with all patients. Although the HCT / UC may be assigned to a specific unit or shift, the HCT / UC is expected to provide coverage in any area as needed to provide a full range of services.

Additional duties include, but are not limited to :

  • assistance with direct patient care such as transportation
  • activities of daily living, and monitoring and observing the patients in the milieu.
  • providing support to the staff working with patients.
  • answering the telephone, managing orders and requests, filing, making appointments and assisting nursing staff with their duties.
  • This posting is for the Rehabilitation Unit and will work Monday to Friday, 8 : 00am to 4 : 30 pm.

    Some holidays, weekends and overtime may be required.

    About the facility : JFK is a 68-bed inpatient treatment facility designed to meet the needs of adults with substance use disorders from the 44 westernmost counties in North Carolina. The facility treats individuals with substance abuse and psychiatric diagnoses. JFK is accredited by the Joint Commission on Accreditation of Healthcare Organizations as a Behavioral Health facility and certified by the Centers for Medicare and Medicaid Services as an inpatient psychiatric hospital.

    About NC Department of Health and Human Services :

    The North Carolina Department of Health and Human Services (DHHS) serves the needs of the most vulnerable of North Carolinians and to accomplish this, we hire only the most dedicated and caring individuals. Finding qualified clinical professionals to treat and care for our clients is a continual challenge as demand for services grows and the availability of providers struggles to keep pace. We are seeking a motivated individual who is up for this challenge and is dedicated to our mission of providing North Carolinians with the very best in clinical care.

    Compensation & Benefits :

    The State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis). Employees also receive paid vacation, sick, and community service leave. In addition, paid parental leave is available to eligible employees.

    Visit our website for more information about available to employees with a minimal waiting period.

    This position is designated Mandatory and must report or stay over during adverse weather events.

    Knowledge, Skills and Abilities / Competencies

    Candidates are qualified based upon the information submitted on the state job online application. Any information omitted from the application but included in an attachment, will not be considered as qualifying experience. PLEASE INCLUDE ALL Knowledge, Skills and Abilities IN THE BODY OF THE APPLICANTION, resumes are not acceptable. Work history and education (as applicable for the position) must be included on the application. "See Resume or See Attachment" will not be accepted, nor is a text or attached resume accepted in lieu of a completed application.

    Please complete your application in full. Qualified applicants must document on the application that they possess ALL of the following :

  • Communicating effectively in both oral and written form
  • Competently completing procedures and accurately completing documentation
  • Maintaining a professional and even-tempered demeanor
  • Maintaining professional and courteous work relationships
  • Proficiency with Microsoft Word and Excel
  • For tips on how to complete this online application, please visit

    Minimum Education and Experience Requirements

    Some state job postings say you can qualify by an "equivalent combination of education and experience." If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See for details.

    Minimum Education and Experience

    High school or General Educational Development diploma; or an equivalent combination of education and experience.

    Special Condition for Continued Employment

    As required, listing as a Nurse Aide I by the North Carolina Division of Health Service Regulation. As applicable, listing as a Nurse Aide II by the North Carolina Board of Nursing. As applicable, North Carolina Emergency Medical Technician (EMT) certification.

    Education and Experience Preferred :

  • Experience with substance abusers, Detox clients, mentally ill, and / or emotionally disturbed clients in crisis
  • Previous Unit Clerk Experience
  • Experience with Microsoft Systems and Data Entry
  • CPI Certification
  • For tips on how to complete this online application, please visit

    Supplemental and Contact Information

    Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account. Communication with applicants regarding the status of their application will be via email only. You will either receive a call to schedule an interview or an email notifying you when the job has been filled.

  • All Division of State Operated Healthcare Facilities are a tobacco free environment. The use of tobacco products of any kind including vapor products are prohibited from our campus.
  • All employees are required to adhere to the facility's Vaccination Policy.
  • All positions in the Division of State Operated Healthcare Facilities shall be subject to pre-employment drug testing and criminal record background checks.
  • Eligibility for Sign-on Bonus
  • Qualified applicants must be selected from the candidate pool of this posting and meet the State policy following requirements :

    A newly hired permanent full time or permanent part-time employee who works 30 to 40 hours per week is eligible for a sign-on bonus (this will be prorated for employees working less than 40 hours per week).

    An employee is noteligible for a sign-on bonus if :

  • the employee has held a position in North Carolina State government, including the judicial system, or the University of North Carolina system within the last 12 months (the employee shall remain ineligible for 12 months from the separation date);
  • the employee has previously received a sign-on bonus from any State agency;
  • or DHHS has paid any contract placement or recruitment fees.
  • This Sign-on Bonus is contingent upon budget and final eligibility determination as of the effective date of hire. Additional information regarding the Sign-on Policy can be found

    For technical issues with your applications, please call the NeoGov Help Line at 855-524-5627. If there are any questions about this posting other than your application status, please contact Human Resources at 828-257-6238.

    NOTE : For temporary, contract or other supplemental staffing appointments : There are no paid leave, retirement or other benefits associated with these appointment types.

    For permanent and time-limited appointments : Eligible employees have benefits that include employee health insurance options, standard and supplemental retirement plans, NC Flex (a variety of high-quality, low-cost benefits on a pre-tax basis), and paid vacation, sick, and community service leave, to name a few. Paid parental leave is available for eligible employees. Some benefits require 30 hours work / week for participation.

    Do you have a high school diploma or GED? If yes, please indicate this information in the "Education" section of this application.

    To be eligible for this position, you must have an active Nurse's Aide I Certification registered in North Carolina. Are you listed as a Nurse Aide I by the NC Division of Health Service Regulation? If yes, please include this information in the "Certificates and Licenses" section of this application.

    How many years of verifiable work experience do you have with patients who have substance abuse issues?

  • None
  • Less than one year
  • More than one year but less than three years
  • More than three years
  • How many years of verifiable work experience do you have with patients who have mental health issues?

  • None
  • Less than one year
  • More than one year, less than three years
  • More than three years
  • Where did you learn about this job opportunity?

    Required Question

    Salary : $28,742 - $43,112

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