Visitor Services Admin

Description of Work

Unleash your potential and make an impact! The Department of Commerce Fiscal Management Division is currently accepting applications for a Business Services Coordinator I.

This is a full-time position (40 hours per week) with State Benefits, including health insurance, paid vacation, paid sick time, paid holidays, as well as retirement.

• Salary Grade: NC07**
• Recruitment Range: $35,984 - $50,000***
  
  

The primary purpose of this position is to administer and coordinate a variety of business and/or fiscal functions for the Visitor Services and Purchasing/Fiscal Services sections. Work is characterized by a variety of business, fiscal and administrative functions. Work requires knowledge of applicable policies, procedures, and information systems in order to communicate and process information. The range of duties includes, but is not limited to, program coordination, program marketing and customer service, budget management, event planning, report writing, summarizing, and reconciling information or financial data, records and facilities management, personnel administration, and closely related functions. Serve as the Division’s HR representative and assist with HR requests.

Knowledge, Skills And Abilities / Competencies

The Knowledge, Skills and Abilities listed below, along with the Minimum Education and Experience Requirements, are REQUIRED to qualify for this position. We will not review resumes in lieu of Experience and Education listed on the application (additional statement below). Click these links for additional information: Introduction to the Job Application and Addressing Knowledge, Skills and Abilities.

Qualified candidates must document on the application that they possess all of the following:

• Demonstrated experience initiating purchase orders.
• Demonstrated experience preparing invoice payments for goods and services received.
• Demonstrated experience initiating invoices for services provided.
• Demonstrated experience with purchase card requests and transaction reconciliation.
• Ability to assist with HR requests.
  
  

Minimum Education And Experience Requirements

APPLICANTS MUST MEET THE EDUCATIONAL REQUIREMENT AND ALL KSA'S IN ORDER TO QUALIFY FOR THIS POSITION.

Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See oshr.nc.gov/experience-guide for detail.

High school or General Educational Development (GED) diploma and four years of related administrative experience; or an equivalent combination of education and experience.

Supplemental and Contact Information

About The Department Of Commerce

The North Carolina Department of Commerce is the state's lead agency for economic, community and workforce development. The department works with local, regional, national and international organizations to fulfill its mission to improve the economic well-being and quality of life for all North Carolinians.

Commerce is an Equal Opportunity Employer who embraces an Employment First philosophy which consists of complying with all federal laws, state laws and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job.

Our Agency uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. All applicants must complete and submit a state application for employment using the NEOGOV Online Job Application System (OSHR - Work for NC) for the State of North Carolina.

• PLEASE NOTE**
  
  

It is critical to our screening and salary determination process that applications contain comprehensive information. Information should be provided in the appropriate areas to include the beginning and ending dates of jobs worked, education with the date graduated, all work experience, and certificates/licenses. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position.

Resumes will not be accepted in lieu of completing this application. Answers to Supplemental Questions must refer to education or work experience listed on this application to receive credit. Degrees must be received from appropriately accredited institutions. To receive credit for your work history and credentials, you must list the information on the online application form. Any information omitted from the application cannot be considered in screening for qualifying credit. Attached or incorporated resumes (including Text resumes on application form) WILL NOT be used for screening for qualifying credit. Please make sure you complete the application in full. "See Resume" or "See Attachment" will NOT be accepted and will be considered an incomplete application and will not be processed.

For additional information about applications and processes with the state of NC, please visit: How Do I Get the Job.

For consideration for this vacancy, all applicants must complete an on-line application using this link, https://www.governmentjobs.com/Applications/Index/northcarolina. If multiple applications are submitted to an individual posting, only the most recent application received prior to the posting close date will be evaluated for consideration.

Applications for positions requiring specific coursework must be accompanied by a copy of the applicant's transcript. If applicants earned college credit hours but did not complete a degree program, they must attach an unofficial transcript to each application to receive credit for this education. If applicants earned college credit hours but did not complete a degree program, they must attach an unofficial transcript to each application to receive credit for this education.

• INCLUDE ALL RELEVANT EDUCATION, WORK EXPERIENCE IN THE DESIGNATED EDUCATION AND WORK HISTORY SECTION ON THE FORMAL APPLICATION***
  
  

If you have student loans, becoming a state employee includes eligibility for the Public Service Loan Forgiveness Program. Visit www.studentaid.gov to learn more.

• Applicants seeking Veteran's Preference must attach a DD-214 Member-4 Form (Certificate of Release or Discharge from Active Duty) to their applications.
• Applicants seeking National Guard Preference must attach a NGB 23A (RPAS) if they are a current member of the NC National Guard in good standing. If a former member of the NC National Guard who served for at least 6 years and was discharged under honorable conditions, they must attach either a DD256 or NGB 22.
• Applicants requesting and receiving an accommodation under the Americans with Disabilities Act (ADA) are eligible to submit paper applications via mail or by fax.
• If applicants earned a foreign degree, foreign degrees require an official evaluation for U.S. equivalency, and must be submitted to Human Resources for verification. There are several organizations that perform this specialized service, feel free to use any service of your choosing. The National Association of Credential Evaluation Services (NACES) has several options on their website that can provide credential verification: https://www.naces.org/members
  
  

Re-Entry for Formerly Incarcerated Individuals

Our Agency supports the Governor’s Executive Order 303 which seeks to re-employ individuals that were previously incarcerated. Formerly incarcerated individuals are invited to apply for any vacant Commerce position(s) in which they believe they are qualified.

Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account and click "Application Status." If you are selected for an interview, you will be contacted by management. If you are no longer under consideration, you will receive an email notification.

For technical issues with your application, please call the GovernmentJobs.com Applicant Support Help Line at 855.524.5627.

Ruth Evans

North Carolina Department of Commerce

NOTE: For temporary, contract or other supplemental staffing appointments: There are no paid leave, retirement or other benefits associated with these appointment types.

For Permanent And Time-limited Appointments

Eligible employees have benefits that include employee health insurance options, standard and supplemental retirement plans, NC Flex (a variety of high-quality, low-cost benefits on a pre-tax basis), and paid vacation, sick, and community service leave, to name a few. Paid parental leave is available for eligible employees. Some benefits require 30 hours work/week for participation.

01

By providing the requested information, you certify that you have given true, accurate and complete information on this attachment to the best of your knowledge. In the event confirmation is needed in connection with your work, you authorize educational institutions, associations, registration and licensing boards, and others to furnish whatever detail is available concerning your qualifications. You authorize investigation of all statements made in this application and understand that false information or documentation, or a failure to disclose relevant information may be grounds for rejection of your application, disciplinary action or dismissal if you are employed, and(or) criminal action. You further understand that dismissal upon employment shall be mandatory if fraudulent disclosures are given to meet position qualifications (Authority: GS 126-30, GS 14- 122.1).

• I attest to the above statement in accordance with GS 126-30, GS 14-122.1.
  
  

02

Answers to supplemental questions are not a substitute for providing all relevant information within the body of your application. In order to receive credit for the supplemental questions, you must provide supporting information within the body of your application which supports your answers. Your application should also reflect all education and all professional work experience you have acquired. Have you provided such information within the body of the application?

• Yes
• No
  
  

03

I am aware and acknowledge the recruitment range for the vacancy announcement is $35,984 - $50,000. If offered this position, will you accept an offer within the posted recruitment range of $35,984 - $50,000?

• Yes
• No
  
  

04

How many years of experience do you have initiating purchase orders?

• None.
• Less than one (1) year.
• One (1) year, but less than two (2) years.
• Two (2) years, but less than three (3) years.
• Three (3) years, but less than four (4) years.
• Four (4) or more years of knowledge and/or demonstrated experience.
  
  

05

How many years of experience do you have preparing invoice payments for goods and services received.

• None.
• Less than one (1) year.
• One (1) year but less than two (2) years.
• Two (2) years but less than three (3) years.
• Three (3) years but less than four (4) years.
• Four (4) or more years of knowledge and/or demonstrated experience.
  
  

06

How many years of experience do you have for initiating invoices for services provided?

• None.
• Less than one (1) year.
• One (1) year but less than two (2) years.
• Two (2) years but less than three (3) years.
• Three (3) years but less than four (4) years.
• Four (4) or more years of knowledge and ability.
  
  

07

Do you have experience with purchase card requests and transaction reconciliation?

• Yes
• No
• Required Question