What are the responsibilities and job description for the Intermittent Customer Service Assistant 2 - 20060439 position at State of Ohio Jobs?
What You'll Do:
- Process incoming mail to include stamping, reviewing for completeness, logging and filing.
- Respond to email or phone inquiries received within the Division.
- Assist with research into customer inquiries
- Assist with records, data, documentation and reports
- Complete other general office tasks, as needed
Hours scheduled per week will vary dependent on workload.
Intermittent employment is not eligible for benefits.
Qualifications9 mos. trg. or 9 mos. exp. in office practices & procedures; 9 mos. trg. or 9 mos. exp. in public relations or customer service that included techniques for handling difficult people; 9 mos. trg. or 9 mos. exp. in typing, keyboarding, data entry or word processing; 9 mos. trg. or 9 mos. exp. in operation of personal computer.- Or equivalent of Minimum Qualifications for Employment noted above.
Job Skills: Customer ServiceSupplemental Information
Applications must clearly indicate how the applicant meets the minimum qualification for the position. If you meet minimum qualification due to educational achievement, please submit a copy of your unofficial transcript(s) with your application. All answers to the supplemental questions must be supported by information provided in the work experience &/or education sections on your civil service application. Please do not use “see resume” as a substitution for the completed application; assumptions will not be made.
Application Status: You can check the status of your application online by signing into your profile. Careers to which you’ve applied will be listed. The application status is shown to the right of the position title and application submission details.
ADA StatementOhio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.
Drug-Free WorkplaceThe State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.
