What are the responsibilities and job description for the Unclaimed Property Programs Officer position at State of Oklahoma?
- Please attach a .pdf or .doc formatted resume to your application.
- Please attach a copy of degree transcripts and any certifications to your application.
- This recruitment is a reposting of recruitment JR39342. All previous applicants desiring consideration must reapply to this posting to receive consideration.
The Oklahoma State Treasurer (OST) is seeking an individual with significant demonstrated program and clerical experience. This position requires a detail-oriented and hard-working individual to fill the role of Unclaimed Property Administrative Programs Officer.
This position may be assigned duties related to initiating correspondence, developing, and maintaining files, managing information, using data processing equipment, sorting, filing, maintaining records, answering phones, and conducting multiple types of inventories and supporting public auctions of unclaimed safe deposit box contents when required.
This position is also responsible for extensive administrative work involved in the planning, review, and maintenance of program-wide activities, attending or participating in unclaimed property promotional events, and other duties assigned within the Unclaimed Property (UP) Division of the Office of the State Treasurer.
General Function
Aids in various types of work with varying degrees of complexity related to UP program operation, promoting program awareness through customer relation activities. Work is guided by a wide variety of Federal and State rules and regulations. Duties are performed with a considerable degree of independence, with administrative direction from the UP Operations Manager, UP Assistant Director, and UP Director.
Benefits
State employees enjoy a comprehensive Benefit Package with a generous benefit allowance to offset the cost of insurance premiums for employees and their eligible dependents, opportunity to participate in a retirement contribution plan, 11 paid holidays, and longevity payments. Employees are provided a benefit allowance to spend towards their benefits. Employees earn 15 days of vacation and 15 days of sick leave in the first year of employment.
Physical Demands And Work Environment
Work is typically performed in an office setting with a climate-controlled settings and exposure to moderate noise level. While performing the duties of the job, employee is required to communicate, move about inside the office, make 10-key entries, and utilize a keyboard. Moderate bending and lifting are required for boxes and materials weighing up to 50lbs. This position requires long periods of remaining in a stationary position and daily use of a computer and phone.
Essential Functions
The functions of this job include but are not limited to:
- Assists with all functions related to administration of the Unclaimed Property Division program as assigned.
- Assists with the daily work in the administrative function of the division; augments customer service staffing as required.
- Under supervision, may assist in the interpretation of program policies, rules, procedures, relevant laws, and applicable guidelines affecting daily operations.
- Research’s/reviews claims, handles concerns of claimants in a timely manner.
- Performs reconciliations, reviews receipts, and reports.
- Serves as program representative for promotional broadcasts and photo-ops when required.
- May attend NAUPA and NAST conferences on behalf of OST as required.
- Ensures the accuracy of reports and claims as assigned.
- Assists the UP Administrative Programs Specialist with safe deposit inventories and auction preparations as required.
- Analyzes and reviews documentation as assigned by the UP Operations Manager.
Knowledge of
- Program management and oversight principles and practices.
- Methods of organization and management of public administration programs.
- State statutes, Unclaimed Property laws, agency policies and procedures.
- Grant or contract program requirements.
- Legislative processes.
- Crystal reports
- KAPS Unclaimed Property Software or similar products.
- Basic research and statistical techniques.
- Federal and state laws and regulations relating to administration of programs.
- Analytics, identifying anomalies, finding source issues, taking corrective actions.
- Must have intermediate or higher proficiency in Microsoft Office Suite products.
- Using software programs to extract data, generate reports, and summarize data into a meaningful and relevant format.
- Team building and working in a highly collaborative environment.
- Root cause analysis & problem solving
- Expressing ideas clearly and concisely, both orally and in writing.
- Maintaining a professional demeanor in all situations.
- Various data platforms, spreadsheets, fact-finding, data analysis, overseeing information flow, and gathering strong documentation to support data analysis and /or claims processing.
- Use good judgment and critical thinking to analyze data to identify trends and anomalies, read, interpret, and apply various rules and regulations.
- Demonstrate strong analytical interpersonal, problem solving, and time management abilities.
- Working directly with the public and claimants to initiate or resolve claims.
- Establish and maintain effective working relationships with staff, and the public.
- Maintain a professional appearance and demeanor at all times.
- Be comfortable speaking with members of the press, general public, and representing the UP program to other organizations.
- Organize and present facts and opinions clearly and concisely; to conduct multiple projects at once.
- Demonstrate ethical behavior, support the agency mission, vision, standards, policies, procedures, confidentiality standards, and work effectively in a team environment with moderate oversight.
Requirements at this level consist of
- Minimum of a bachelor’s degree in business administration, public administration, finance, accounting, or management; or a degree in a closely related field.
- Minimum of three (3) years of experience in an accounting or a financial environment.
- Must possess strong analytical, communication, and project management skills.
- Applicants with previous roles in a public program administration or in a team leader capacity are a plus and will be given additional consideration.
- Core working hours are Monday through Friday, 8:00 am to 5:00 pm.
- This position is at-will, FLSA Non-exempt, and does not offer tele-work.
- Applicant must be willing and able to perform minimal job-related travel requirements.
- If education, certification, or licensure is required to meet qualifications, applicants must provide documentation with application.
- All applicants must be legally authorized to work in the United States without visa sponsorship and are subject to a background check.
- All applicants will be subject to a criminal background check and may be subject to an authorized credit check at agency discretion.
- This job description is not designed to cover nor contain a comprehensive listing of activities, duties or responsibilities that are required of the applicant selected for this job. Duties, responsibilities, and activities may change at any time with or without notice based upon agency and division needs.