What are the responsibilities and job description for the LCB Licensing Specialist position at State of Pennsylvania?
Salary : $50,836.00 - $77,321.00 Annually
Location : Dauphin County, PA
Job Type : Civil Service Permanent Full-Time
Job Number : CS-2025-17905-02294
Department : Liquor Control Board
Division : LC Lcnsng Eval Div
Opening Date : 02 / 04 / 2025
Closing Date : 2 / 18 / 2025 11 : 59 PM Eastern
Job Code : 02294
Position Number : 00108617
Union : AFSCME
Bargaining Unit : A4
Pay Group : ST06
Bureau / Division Code : 00268230
Bureau / Division : Bureau of Licensing / Licensing Evaluation Division
Worksite Address : Northwest Office Building, 910 Capital Street
City : Harrisburg, Pennsylvania
Zip Code : 17124
Contact Name : Tracey Davis
Contact Phone : 717.772.3660
Contact Email : trdavis@pa.gov
THE POSITION
Do you like to analyze and investigate? The Pennsylvania Liquor Control Board (PLCB) has the job for you! This position reviews and processes routine and advanced complex liquor license and permit applications in support of the licensing program administered by the PLCB through the Bureau of Licensing's Evaluation Division. If this opportunity sounds like a good fit for you, apply with us today!
DESCRIPTION OF WORK
As a Licensing Specialist, you will examine, analyze, and evaluate applications for different types of licenses and permits based on laws, amendments, regulations, precedents, and policies controlling all aspects of alcohol production, distribution, and consumption within the Commonwealth. This includes reviewing applications and supporting documents for correctness and eligibility to determine subsequent approval or denial of each. You will be expected to summarize discrepancies, prepare correspondence, request investigations, and process cases to final conclusion as well as submit complex or unusual cases for upper-lever review and advice when necessary. Communication skills are essential as you will also answer inquiries and provide requested case status to applicants, licensees, attorneys, legislators, and agency personnel including the Executive staff. Advance your analytical career with an agency that is committed to the prevention of alcohol misuse and underage drinking while funding essential services and enterprises that support the Pennsylvania economy.
Interested in learning more? Additional details regarding this position can be found in the position description.
Work Schedule and Additional Information :
- Full-time employment
- Work hours are 7 : 30 AM to 4 : 00 PM, Monday - Friday, with a 60-minute lunch. Work hours may be negotiable.
- Telework : You may have the opportunity to work from home (telework) part-time, up to four days per week. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg.
- Salary : In some cases, the starting salary may be non-negotiable.
- You will receive further communication regarding this position via email. Check your email, including spam / junk folders, for these notices.
REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY
QUALIFICATIONS
Minimum Experience and Training Requirements :
Other Requirements :
Legal Requirements :
How to Apply :
Veterans :
Telecommunications Relay Service (TRS) :
If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.
The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.
EXAMINATION INFORMATION
your score may be lower than deserved.
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Health & Wellness
We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.
Compensation & Financial Planning
We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options.
Work / Life Balance
We know there's more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.
Values and Culture
We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving.
Employee Perks
Sometimes, it is the little "extras" that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships.
For more information on all of these Total Rewards benefits, please visit and click on the benefits box.
Have you been employed by the Commonwealth of Pennsylvania as an LCB Licensing Technician 2 for two or more years full-time?
If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N / A in the text box below.
How many years of full-time clerical, administrative, or para-professional experience supporting a legal, licensing, or other regulatory program requiring the application of statutes, program policies, and industry regulations do you possess?
If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N / A in the text box below.
How many semester credits of college coursework have you completed, in any field?
If you are claiming credits / degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a transcript(s) to the application after it has been submitted.
If you answer this question based on education acquired outside of the United States, you must upload a copy of your foreign credential evaluation report. We can only accept foreign credential evaluations from organizations that are members of the National Association of Credential Services (NACES). A list of current NACES members can be found by visiting and clicking the Evaluation Services link. For more information on foreign education credentials, please visit and click on Other Information.
You must complete the supplemental questions below. These supplemental questions are the exam and will be scored. They are designed to give you the opportunity to relate your experience and training background to the major activities (Work Behaviors) performed in this position. Failure to provide complete and accurate information may delay the processing of your application or result in a lower-than-deserved score or disqualification. You must complete the application and answer the supplemental questions. Resumes, cover letters, and similar documents will not be reviewed for the purposes of determining your eligibility for the position or to determine your score.
All information you provide on your application and supplemental questions is subject to verification. Any misrepresentation, falsification or omission of material facts is subject to penalty. If requested, you must provide documentation, including names, addresses, and telephone numbers of individuals who can verify the validity of the information you provide in the application and supplemental questions.
Read each question carefully. Determine and select which "Level of Performance" most closely represents your highest level of experience / training. List the employer(s) / training source(s) from your Work or Education sections of the application where you gained this experience / training. The "Level of Performance" you choose must be clearly supported within the description of the experience and training information entered in your application or your score may be lowered. In order to receive credit for experience, you must have worked in a job for at least six months in which the experience claimed was a major function.
If you have read and understand these instructions, please click on the "Yes" button and proceed to the exam questions.
If you have general questions regarding the application and hiring process, please refer to our
WORK BEHAVIORS 1 - LICENSING
Reviews documentation pertaining to the approval or denial of all licenses or permit applications. Examines files for complaints or any irregularities or pending action that may affect the eligibility of the brand process as well as any other pending applications.
Levels of Performance
Select the Level of Performance that best describes your claim.
In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N / A in the box below.
If you have selected the level of performance pertaining to college coursework, please provide your responses to the items listed below. If you indicated you have no education / training related to this work behavior, type N / A in the text box below.
WORK BEHAVIOR 2 - COMPLIANCE Reviews investigation reports and other documents to determine compliance with established statutory, regulatory, and policy requirements. Levels of Performance Select the Level of Performance that best describes your claim.
In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N / A in the box below.
If you have selected the level of performance pertaining to college coursework, please provide your responses to the items listed below. If you indicated you have no education / training related to this work behavior, type N / A in the text box below.
WORK BEHAVIOR 3 - TECHNICAL ASSISTANCE Provides case statuses to applicants, licensees, attorneys, legislators, and other agency personnel. Responds to inquiries; explains rules, regulations, and policies; and provides follow-up with appropriate staff and departments. Levels of Performance Select the Level of Performance that best describes your claim.
In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N / A in the box below.
If you have selected the level of performance pertaining to college coursework, please provide your responses to the items listed below. If you indicated you have no education / training related to this work behavior, type N / A in the text box below.
WORK BEHAVIOR 4 - WRITTEN COMMUNICATION Writes technical or narrative documents pertaining to licensing matters to convey findings and notify applicants of determinations, summarize discrepancies, and create requests for investigations as needed. Levels of Performance Select the Level of Performance that best describes your claim.
In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N / A in the box below.
If you have selected the level of performance pertaining to college coursework, please provide your responses to the items listed below. If you indicated you have no education / training related to this work behavior, type N / A in the text box below.
Required Question
Salary : $50,836 - $77,321
