What are the responsibilities and job description for the INFORMATION SERVICES TECHNICIAN I position at State of Rhode Island?
To perform technical work providing information, publication, resource, reference and other statewide, centralized information/library/communications services; to access and process data through electronic networks and the Internet using word processing, the World Wide Web (WWW) and various software programs; and to do related work as required.
Works under the general supervision of a supervisor with latitude for the exercise of independent judgement; work is reviewed in process and upon completion for conformance to established policies, procedures and regulations.
Usually none.
KNOWLEDGES, SKILLS AND CAPACITIES
A working knowledge of state government, services and programs; a working knowledge of general office practices; the ability to perform duties in the areas of preparation and maintenance of materials, publication, data processing equipment, distribution and resource; the ability to access and process data through statewide networks using word processing, the WWW and various software programs; the ability to perform keyboard functions with reasonable speed and accuracy; the ability to compile reports; the ability to establish and maintain effective working relationships with supervisors, staff and the public; the ability to perform simple routine repairs to equipment; and related capacities and abilities.
EDUCATION AND EXPERIENCE
Education: Such as may have been gained through: graduation from a senior high school; and
Experience: Such as may have been gained through: employment in a position providing information to the public or employment in a clerical position involving the use of computer equipment and software.
Or, any combination of education and experience that shall be substantially equivalent to the above education and experience.
provide excellent customer service/and real-time problem solving strategies. Must be able to effectively perform and
clearly communicate in a rapidly changing environment and have the aptitude to understand operational policies and
procedures as necessary. Must be able to work independently, and must have strong computer skills.
Salary : $46,524 - $50,707
