What are the responsibilities and job description for the SUPERVISING ELIGIBILITY TECHNICIAN position at State of Rhode Island?
KNOWLEDGES, SKILLS AND CAPACITIES: A thorough knowledge of federal and state law and regulations concerning initial and continuing eligibility requirements for assistance payments; a thorough knowledge of departmental policy concerning the conducting of interviews and the ability to conduct complete and thorough information gathering interviews; a working knowledge of assistance programs; the ability to provide information and deal with applicants/recipients and the public in general in a tactful and courteous manner; the ability to supervise a staff of technical and clerical workers; the ability to follow written instructions and to complete eligibility related forms and applications; the ability to prepare and submit special and reoccurring reports including statistical breakdowns; the ability to recognize specific information from a mass of data; and related capacities and abilities.
EDUCATION AND EXPERIENCE:
Education: Such as may have been gained through: successful completion of at least two years of academic study in an accredited institution of higher learning; and
Experience: Such as may have been gained through: full-time employment in a responsible position which required the making of evaluations and important decisions based on a review of information gained through interviews, applications or completed records.
Or, any combination of education and experience that shall be substantially equivalent to the above education and experience.
A successful supervisor will have strong communication skills. The demonstrated ability to coach and assist others in reaching their strongest potential, comprehensive policy knowledge of all DHS programs, the ability to process all task through RI Bridges, and a commitment to development of a culture of excellence.
https://www.e-verify.gov/sites/default/files/everify/posters/IER_RighttoWorkPoster.pdf
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf
Salary : $68,709 - $79,545