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Client Advocate II / Transitions / OCCC / Coastal Empire

State of South Carolina
Beaufort, SC Full Time
POSTED ON 1/30/2025
AVAILABLE BEFORE 2/9/2025
THIS POSITION IS REPOSTED
*** Previous applicants are still under consideration and do not need to reapply***

With our Agency's mission to support the recovery of people with mental illnesses, we provide a complete array of medical and support services for children, adults, and families throughout South Carolina. 

This position is located at the Department of Mental Health, Coastal Empire Community Mental Health Center, 1050 Ribaut Road, Beaufort, SC 29902.

As the Client Advocate II, working with under general supervision of the Director of the Office of Clinical Care Coordination, you will effectively coordinate the overall care of clients with mental health conditions, ensuring appropriate and cost-effective services. Clients may involve individuals with mental illness, adults, and children, to include those with physical, vocational, educational, social, and other needs in addition to mental health needs. You will primarily be serving the Highway to Hope patients.

Responsibilities for this Client Advocate II include but are not limited to:
  • Assists referred clients to access needed services as identified by needs assessment.
  • Develops a comprehensive Case Management Plan (CMP) identifying specific goals and actions corresponding to needs identified in the Comprehensive Needs Assessment (CNA).
  • Follows up and monitors to ensure CMP is effective.
  • Consistently adheres to Office of Clinical Care Coordination productivity standards.
  • Renders, documents, and bill all services allowable per federal, state, CMS, HHS, third party payor regulations, and DMH Corporate Compliance policies and procedures.
  • Meets all Pathlore and Center/DMH training requirements, including annual security training. Demonstrates cultural awareness when serving clients, interacting with peers, or meeting with community partners.
A bachelor's degree and professional experience in human services or social services programs. This position is located at Coastal Empire Community Mental Health Center or DMH Hospital. The selected candidate is expected to travel within-and outside the Coastal Empire MHC catchment where there is need for the services. Must have the ability to access multidisciplinary staff when needed; have documented experience, skills, or training in crisis intervention, effective communication, cultural diversity, and competency. Possess knowledge of community resources and a working knowledge of families and/or systems theory. The selected candidate is expected to demonstrate initiative, the capacity to make appropriate decisions for the client, good judgement in general, be responsible, dependable, and diligent.
 
The South Carolina Department of Mental Health is an Equal Employment Opportunity Agency. We provide affirmative action and equal opportunity in employment for all qualified persons regardless of race, color, sex – including the basis of pregnancy, childbirth, or related medical conditions, national origin, age, religion, or disability.
 
South Carolina is making our Veterans a priority for employment in state agencies and institutions.

Supplemental questions are considered part of your official application. Any misrepresentation will result in your disqualification from employment. Please complete the state application to include all current and previous work history and education. Please account for any and all gaps of employment in your application. A resume will not be accepted in lieu of application completion nor reviewed to determine if an applicant has met the qualifications for the position.
 
The South Carolina Department of Mental Health offers an exceptional benefits package for FTE positions that includes:
  • Health, Dental, Vision, Long Term Disability, and Life Insurance for Employee, Spouse, and Children
  • 15 days annual (vacation) leave accrual per year
  • 15 days sick leave per year
  • 13 paid holidays
  • Paid Parental Leave
  • State Retirement Plan and Deferred Compensation Programs

Salary : $38,985 - $72,134

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