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INTERNAL POSTING: Benefit Accuracy Measurement (BAM) Analyst - Columbia

State of South Carolina
Richland, SC Full Time
POSTED ON 4/26/2025
AVAILABLE BEFORE 5/1/2025

About Us
Business is booming in South Carolina! Are you ready to be a part of developing and connecting the next generation of workers in this state? Year after year, experts pick our state as one the best in the country for doing business. Just last year, South Carolina announced more than 14,000 new jobs and $10 billion in capital investment. Entrepreneurs are flocking to cities like Greenville, Charleston, Columbia, and Rock Hill to start and grow their businesses. And our hospitality industry is primed to take off as travelers from around the world continue to discover the beauty and accessibility of South Carolina’s mountains and coast.

Here at the South Carolina Department of Employment and Workforce (DEW), we are laser-focused on connecting every jobseeker who comes through our doors with their next great career opportunity! Are you looking for a meaningful position
at an agency brimming with optimism and camaraderie that also offers job security, affordable health insurance, greatretirement benefits, and work-life balance? If so, continue reading to discover your chance to make a difference at DEW!

**INTERNAL POSTING - only current DEW employees will be considered. **

Job Description

Are you skilled at investigative audits of unemployment insurance claims? Our Benefit Accuracy Measurement (BAM) Specialist will assist with the coordination and directing of investigative audits performed on unemployment insurance claims. 

Within the Unemployment Insurance division, the BAM program is a federally mandated diagnostic tool used to assess the accuracy of UI payments, identifying errors and their root causes, and providing corrective action in accordance with applicable UI policies and procedures to preserve the integrity of the UI Program. This role will review, evaluate, and recommend appropriate action necessary for the timely and accurate completion of BAM audits. An ideal candidate will be adaptable, analytical, and decisive.

Key Responsibilities

The BAM Specialist will:

  • Analyze data obtained through investigations to identify trends associated with programmatic errors and recommend continuous process improvements. 
  • Conduct in-depth random BAM Paid Audits on claimants receiving UI benefits to determine if claimant was properly paid benefits.  
  • Conduct in-depth random BAM Denial Audits on claimants to determine if claimant was properly denied benefits. 
  • Audit all facets of the selected claim to identify potential issues, including fraud. 
  • Interpret and apply state and federal law to ensure compliance for UI Program on policies and procedures by agency staff. 
  • Pursue identified issues to support conclusions with appropriate adjudications.   
  • Correctly code and enter case data into the National Office databank. 
  • Prepare and submit summary of case audit to BAM Reviewer.
  • Completes audits within established time constraints.
  • Conducts separation and non-separation fact finding interviews for unemployment insurance claims as needed, in accordance with UI Operations policies and guidelines, while adhering to Benefit Timeliness and Quality (BTQ) standards. 
  • Issues determinations in accordance with Benefit Timeliness Quality (BTQ) standards, SC Code of Laws, SC Regulations, and UI Division policy and guidelines.
If you’re ready to take on this challenge and help support South Carolina’s workforce system, please apply. We look forward to hearing from you!Education and Experience

A High School Diploma or equivalent. Applicant must have at least four (4) years of experience in the Unemployment Insurance (UI) Division. Must be familiar with the agency’s UI Program policies, procedures, regulations, and laws to enable audit of subject areas. In-depth working knowledge and experience in the UI Program.

Supplemental questions are considered part of your official application. Please complete the State application to include all current and previous work history and education. A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position.

Salary : $46,655 - $86,321

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