What are the responsibilities and job description for the Onsite Wastewater Program Coordinator (Program Coordinator I) position at State of South Carolina?
Careers at SCDES: Where Passion Meets Preservation
Science | Service | Sustainability
This position serves as an Onsite Wastewater Program Coordinator for the Bureau of Regional and Laboratory Services. You will be providing customer service focused programmatic assistance to the Onsite Wastewater program in support of SCDES’ roles and responsibilities for overseeing the protection and preservation of South Carolina’s environment and natural resources.
Job Responsibilities:
- Serves as the regional Onsite Wastewater (OSWW) coordinator and customer service representative. Provide front-line customer support and technical assistance to customers of the OSWW program. Communicate directly with customer(s) to provide updates on application status. Maintain working knowledge of the application processing time-frame status for assigned areas.
- Assists internal and external customers with ePermitting data entry. Travel to satellite locations to assist customers with completing submissions in ePermitting. Perform data entry for Approvals to Operate, including the final inspection request and inspection information.
- Assists in OSWW complaint response. Enter complaint information in ePermitting. Prepare pre-investigation details, such as locating addresses, gathering pertinent information, sending notification letters, and communicating with the appropriate parties.
- Communicates OSWW program policies and procedures to the general public, developers, and non-program staff.
- Communicates to leadership on opportunities for process improvement(s) and inconsistencies as it relates to regulation development, training, inspection goals, etc. between assigned program areas and all the regions. Participate in agency committees and task forces that make decisions on policies, procedures, and regulations having statewide impacts. Responsible for the completion of special projects as assigned.
- A high school diploma or GED and relevant program experience.
Applicants indicating college credit or degree(s) on the application are encouraged to upload an unofficial copy of the transcript as an attachment to the application. Please note that the agency may require an official, certified copy of the transcript or diploma prior to hiring.
Additional Requirements:
- Able to provide outstanding customer service in a fast-paced environment.
- Excellent communication and organizational skills.
- Work effectively in a team-oriented environment and encourage positive working relationships with coworkers, industry, and government officials.
- Ability to successfully complete prescribed technical coursework and pass any test relevant to the position within the probationary period or trial period.
- Data management skills.
- Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint).
- Demonstrated ability to prioritize and manage time effectively.
The Department will not sponsor H1B visas for this position.
The South Carolina Department of Environmental Services offers an exceptional benefits package for full time (FTE) employees:
- Health, dental, vision, long-term disability, and life insurance for employees, spouse, and children. Click here for additional information.
- 15 days annual (vacation) leave per year
- 15 days sick leave per year
- 13 paid holidays
- Paid parental leave
- S.C. Deferred Compensation Program available (S.C. Deferred Compensation)
- Retirement benefit choices *
- State Retirement Plan (SCRS)
- State Optional Retirement Program (State ORP)
Salary : $42,898 - $55,559
