What are the responsibilities and job description for the UI Examiner - Statewide position at State of South Carolina?
About Us
Business is booming in South Carolina! Are you ready to be a part of developing and connecting the next generation of workers in this state? Year after year, experts pick our state as one the best in the country for doing business. Just last year, South Carolina announced more than 14,000 new jobs and $10 billion in capital investment. Entrepreneurs are flocking to cities like Greenville, Charleston, Columbia, and Rock Hill to start and grow their businesses. And our hospitality industry is primed to take off as travelers from around the world continue to discover the beauty and accessibility of South Carolina’s mountains and coast.
Here at the South Carolina Department of Employment and Workforce (DEW), we are laser-focused on connecting every jobseeker who comes through our doors with their next great career opportunity! Are you looking for a meaningful position
at an agency brimming with optimism and camaraderie that also offers job security, affordable health insurance, great retirement benefits, and work-life balance? If so, continue reading to discover your chance to make a difference at DEW!
Job Description
Are you skilled at analyzing claims, making decisions, and supporting a team?
We’re looking for an Unemployment Insurance Examiner to join our UI operations team, which is responsible for administrating South Carolina’s unemployment insurance claims processes. This role will be responsible for issuing non-monetary decisions that determine claimant eligibility for UI benefits while providing support, assistance, and problem resolution within the UI Operations Department. An ideal candidate will be customer-service oriented with the ability to manage their time well and support a team.
Key ResponsibilitiesThe UI Examiner will:
- Initiate correspondence and/or conducts interviews with claimants, employers, and/or other stakeholders via telephone, mail, fax, and electronic methods.
- Utilize appropriate agency standards, handbooks, and software systems when making analyzing claims and making administrative adjustments.
- Issue determinations in accordance with Benefit Timeliness Quality (BTQ) standards, SC Codes of Laws, SC regulations, and UI Division policy and guidelines.
- Provide ongoing support, assistance, and guidance to other UI positions as workload dictates as provided for by Career Pathways.
- Exercise judgment and discretion.
- Effectively communicate clearly in written and oral form.
- Interpret and apply laws, regulations, policies, and procedures.
If you’re ready to take on this challenge and help support South Carolina’s workforce system, please apply. We look forward to hearing from you!
Education and Experience
A high school diploma and five years of demonstrable experience in claims processing, adjudication, auditing, or similar activities. Knowledge of laws, regulations, policies, and procedures relevant to Unemployment Insurance.
Additional RequirementsPosition may require employee to work evenings and weekends. Other Duties as Required.
Salary : $46,655 - $86,321
