What are the responsibilities and job description for the Compliance Program Specialist position at State of Utah?
The Unemployment Insurance (UI) division at the Department of Workforce Services (DWS) is looking for a skilled and motivated individual to fill a Compliance Program Specialist position in Salt Lake City. This position may allow for a periodic telework schedule.
Principal Duties
The Compliance Program Specialist is responsible for the following duties:
Performing routine Compliance duties.
Identifying problems or potential problem areas and recommends solutions.
Acting as a facilitator in problem solving situations; providing information to those seeking assistance and suggesting alternatives/solutions and assisting others in solving problems.
Acting as a resource for management and staff; provides technical support within area of responsibility.
Writing or drafts correspondence, reports, documents and/or other written materials.
Analyzing, summarizing and/or reviewing data; reporting findings, interpreting results and/or makes recommendations.
Ensuring compliance with applicable federal and/or state laws, regulations and/or agency rules, standards and guidelines.
Delivering presentations, stand up training or instruction to staff, management, clients or the general public.
Conducting training needs assessments and recommending training programs.
Designing and/or preparing training/instructional materials, teaching aids and devices.
Monitoring and evaluating operations, programs, processes and/or practices for quality and effectiveness; making recommendations for improvement.
Receiving, researching and responding to incoming questions or complaints; providing information, explaining policy and procedures and/or facilitating resolutions.
Acting as a resource to provide information or determine the most effective way of meeting the needs of management, staff, clients or customers.
Negotiating or mediating issues with internal and/or external agency representatives, and/or concerned outside parties or their representatives.
Settling or resolving issues or complaints.
Minimum Qualifications:
The model applicant for this position is someone who has experience with the following:
Excellent communication skills
Experience training others
Comfortable giving presentations
Experience using Microsoft and Google applications to facilitate work (Excel, Word, PowerPoint, Google Calendar, Google Drive, etc.)
Familiarity with Unemployment Insurance law and rules
Why You Should Join Our Team
This is an opportunity to make a difference. Along with the satisfaction of helping businesses be compliant with the law, you will receive great health and retirement benefits, such as, generous paid time off so you can spend more time with your family and have a positive work life balance. Click here to view a summary of all the benefits we offer.
The Agency
The mission of Workforce Services is to strengthen Utah’s communities by connecting the workforce to new opportunities and providing services to individuals and families in need. Today, more than 2,200 Workforce Services employees assist individuals in preparing for and finding jobs, meeting workforce needs of Utah businesses, administering temporary assistance, and providing economic data and analysis. Through a collaborative approach, the department has served millions of Utahns and has become a leader on several statewide initiatives. These include intergenerational poverty, homelessness, affordable housing, supporting refugees, helping rural communities, serving veterans and individuals with disabilities, and getting Utahns trained and back to work. To learn more about Workforce Services, click here.
- Risks found in the typical office setting, which is adequately lighted, heated and ventilated, e.g., safe use of office equipment, avoiding trips and falls, observing fire regulations, etc.
- Typically, the employee may sit comfortably to perform the work; however, there may be some walking; standing; bending; carrying light items; driving an automobile, etc. Special physical demands are not required to perform the work.
- DHRM rules regarding promotions and transfers apply to current state of Utah employees.
Salary : $23
