Facilities and Technology Support Coordinator

The Utah Department of Transportation (UDOT) is seeking a highly skilled and detail-oriented person to provide support for our meeting rooms as well as technical support in other areas throughout the department. The ideal candidate possesses a strong foundation in audio-visual (AV) technology and troubleshooting, coupled with a comprehensive understanding of computers and electronics. This role requires a proactive individual who can effectively liaise with the Division of Technology Services (DTS) and building management to resolve technical and facility-related issues.

Due to the nature of the job duties, this position is not eligible for remote work and will require some in-state travel for meetings.

Principal Duties
As the Facilities and Technology Support Coordinator, you will:

• Provide on-site technical support for AV equipment, computer systems, and other technologies used in meeting rooms.
• Diagnose and troubleshoot issues related to audiovisual systems, hardware, software, network connectivity.
• Coordinate with the Division of Technology Services to escalate and resolve more complex technical issues.
• Manage system enhancements including researching and implementing new AV technologies, upgrading existing equipment, and improving meeting room infrastructure.
• Oversee contractors and vendors performing AV installations, maintenance, and repairs. This includes creating proposals, managing project timelines, and ensuring quality of work.
• Liaise with building management to address environmental or facility-related concerns impacting meeting room functionality (lighting, temperature, etc.).
• Set up and test equipment in advance of meetings to ensure smooth operations, including projectors, microphones, video conferencing tools, and speakers.
• Regularly check and maintain meeting room systems and ensure all technical requirements are met before and during events.
• Run the remote meeting system for eight Utah Transportation Commission meetings and other various meetings hosted by UDOT(may require in-state travel)

Minimum Qualifications
In order to qualify, you must:

• Have a valid driver's license
• Have experience troubleshooting AV equipment, computer systems, and network issues.
• Have familiarity with a range of audiovisual tools, including projectors, microphones, and video conferencing software.
• Have strong communication and organizational skills to effectively coordinate with multiple departments.
• Be able to work under pressure and resolve technical issues in real time.
• Have a basic understanding of building systems that may impact meeting rooms (e.g., lighting, HVAC).
• Be able to safely lift and set up technical equipment as needed.
• Be willing and able to travel throughout the State

Preference
Preference may be given to those with at least one of the following:

• Experience working with IT support teams, Crestron systems, Q-SYS core processor, and facilities management
• Experience programming in Lua, Simpl , Simple#, or Python. 

Supplemental Information
Here is some additional information of which you should be aware:

• Position is not eligible for remote work
• Travel is required
• Risks found in the typical office setting, which is adequately lighted, heated, and ventilated, e.g., safe use of office equipment, avoiding trips and falls, observing fire regulations, etc.
• Typically, the employee may sit comfortably to perform the work; however, there may be some walking; standing; bending; carrying light items; driving an automobile, etc. Special physical demands are not required to perform the work.
• Employee may be reassigned to a different location as deemed necessary by the Region Director/Group Leader.

Why Should You Join Our Team?

The work we do matters. If you want to make a positive difference doing meaningful work, this is the right place for you. Our mission statement is, “Enhance quality of life through transportation.” We define quality of life through a framework of Good Health, Connected Communities, Better Mobility, and Strong Economy. We help the State of Utah and its traveling public to get to where they want, when they want, in the way they want -- and we make sure they can do it safely. 

 

You will become part of a team with an internal culture of Trust, Teamwork, and Flexibility. Our organization lives by the values of Respect, Integrity, and Caring. If these are your values too, you'll be a great fit. 

 

Aside from working for a cause-driven, cutting edge agency that is leading all other transportation departments in the nation, you will receive great health and retirement benefits. Working for the State of Utah provides a positive work-life balance. Click here to view a summary of the benefits we offer.

The Agency

UDOT is a strengths-based organization, which means its approach is based on identifying and developing individual and organizational strengths. Our philosophy is to address challenges by bringing our strengths to each situation and create the best solutions. Candidates are encouraged to be familiar with their strengths and consider how they may potentially be of benefit to the roles for which they are applying. UDOT uses the CliftonStrengths Assessment, but there are multiple strengths assessment tools available online, and no formal assessment is required.

For more information on the Utah Department of Transportation, please click here .

Salary : $19 - $35