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Financial Operations - Master Records Technician

State of Utah
Salt Lake, UT Full Time
POSTED ON 2/8/2025
AVAILABLE BEFORE 4/8/2025
This is a continuous recruitment and it will remain open until the position(s) are filled. 


If you are analytical with an attention to detail, this job is for you. The Utah State Tax Commission's Financial Operations Division is looking for a motivated individual who can work both independently and with teams to fill the Financial Operations - Master Records Registration Technician position. This person will play an integral role in the Division's mission to provide quality service to both taxpayers and our colleagues. You must be current on your state and federal tax filings and pass a FBI level criminal background check. 

Principle Duties
As a Master Records Registration Technician, you will:
  • process taxpayer correspondence received by paper, fax or electronic requests
  • review documents for completeness and accuracy
  • research and maintain accounts to verify authenticity of information
  • create and assign various tax types and provide documentation to taxpayers
  • provide licensing requirements for businesses and individuals
  • provide information to other employees as requested
The Ideal Candidate
The ideal candidate will possess:
  • attention to detail
  • excellent customer service skills
  • works independently
  • research and problem solving skills
Salary
Starting salary for this position is $15.90/hourly.

Remote/Flex Schedule
This position will work in the office with the possibility of a flex schedule after four (4) months of training.

What's in it for you?
You will receive great health and retirement benefits.
In this position, you would enjoy the generous benefits package offered by the State of Utah. We have an extremely competitive total compensation package that you can learn about HERE!
  • Health Insurance - Public Employee Health Program (PEHP):
    • 3 medical plan options. Choose a Traditional or High Deductible Health Plan. (There is an Opt-Out Cash Benefit option for those that have other medical insurance coverage)
    • 5 dental plan options (There is an Opt-Out Cash Benefit option for those that have other dental insurance coverage)
    • 2 vision plan options under EyeMed 
  • Retirement - Utah Retirement Systems (URS):
    • Employees hired on or after than 7/1/2011 and have never been in the URS retirement system have two options for retirement in the Tier II System. Employer contributions to your 401(k) are vested after four years.
    • Employees who have any service credit with an employer covered by the Utah Retirement Systems prior to 7/1/2011 are in Tier I Public Employees System.
    • Tier 2 Hybrid Retirement System. Employer contributes an amount equal to 10% of your salary between both plans (pension and 401(k))
    • Tier 2 Defined Contribution Plan. Employer contributes an amount equal to 10% of your salary to a 401(k) plan only.  
    • Employees who have any service credit with an employer covered by the Utah Retirement Systems prior to 7/1/2011 are in Tier I Public Employees System.
  • Paid Time Off:
    • Annual leave and sick leave are accrued at 4 hours per pay period each (4 hours annual, 4 hours sick).
    • Annual leave increases with years of service. 
    • There are also 12 paid holidays.


The Agency
Our mission is to collect revenue for the state and local governments and to equitably administer tax and assigned motor vehicle laws. For more information about this agency, please check out Utah State Tax Commission.


Working Conditions
  • Risks found in the typical office setting, which is adequately lighted, heated and ventilated, e.g., safe use of office equipment, avoiding trips and falls, observing fire regulations, etc.
Physical Requirements
  • Typically, the employee may sit comfortably to perform the work; however, there may be some walking; standing; bending; carrying light items; driving an automobile, etc. Special physical demands are not required to perform the work.
Other Requirements
  • Personal tax filings and vehicle registrations must be current and complete. 
  • A conditional offer of employment will be made pending a satisfactory completion of a FBI level background investigation. 
  • DHRM rules apply for transfers/promotions

Salary : $14 - $22

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