What are the responsibilities and job description for the Job Center Specialist III - Veteran's Services position at State of Vermont?
Overview
Are you a Veteran that wants to support other Veterans? The Vermont Department of Labor is seeking a Job Center Specialist III that will provide personalized career support to eligible Veterans and their spouses, helping them access job training, employment opportunities, and other resources. Will foster relationships with Vermont businesses to support on-the job training and placement services for Veterans. Will plan and attend job fairs and recruitment events to engage businesses, understand their workforce needs and refer Veterans to their job openings.
Desired Skills and Abilities:
- Ability to communicate effectively and professionally, both verbally and in writing.
- Ability to effectively listen to Veterans, manage their cases, and document all aspects of those interactions, while constructively providing feedback for employment success.
- Must have a thorough knowledge of Veterans' programs, services, and resources, including federal, state, community, non-profit, Veterans' organizations, and other public and private resources for Veterans.
- Must have significant proficiency in computer applications that include Outlook, Teams, Excel, PowerPoint, and other MS Office Suite programs.
Will work out of an American Job Center (AJC) office as assigned by the Workforce Development Division Director and be expected to regularly visit assigned AJC offices in the geographic area of responsibility. Significant regional travel is expected in this position for training, client or employer interactions, and other tasks each week. Out-of-state travel for training or other events may be required. Private transportation is necessary, but a state fleet car is available
Who May Apply
This position, Job Center Specialist III - Veteran's Services (Job Requisition #51992), is open to all State employees and external applicants.
If you would like more information about this position, please contact judy.bourbeau@vermont.gov.
Please note that multiple positions in the same work location may be filled from this job posting.
Resumes will not be accepted via e-mail. You must apply online to be considered.
Environmental Factors
Interviews participants who are under significant personal and financial burden, who may exhibit significant stress and anxiety, and uncooperative or angry behaviors.
The JCS III will engage all clients in a manner that exhibits professionalism, sensitivity, fairness, tact, and diplomacy, with a goal of helping participants understand the federal and state, and partner agency services available to them through various programs.
Supportive attitude, de-escalation skills and actions are expected to be demonstrated in supporting participants.
Position is assigned to a regional office location, but there is an expectation for travel between multiple regional locations as assigned by the Department.
Will include travel to employers' worksites, schools/technical centers and community partner meetings.
May be required to attend evening meetings as assigned by supervisor.
Minimum Qualifications
Bachelor’s degree or higher in human resources field, public or business administration, or human services fields.
OR
Associate’s degree or higher in human resources field, public or business administration, or human services fields AND one (1) year or more experience in customer service, employment services, human services, human resources, or a closely related field.
OR
Three (3) years or more experience in customer service, employment services, human services, human resources, or a closely related field.
Preferred Qualifications
At least three (3) years’ experience as a Job Center Specialist I, or II, or a combination of experience in both positions.
Fluency in a language other than English.
Special Requirements
Must possess and maintain or be eligible to obtain and maintain the National Certified Workforce Development Professional certification with 18 months of hire.
Total Compensation
- 80% State paid medical premium
- Dental Plan at no cost for employees and their families
- Flexible Spending healthcare and childcare reimbursement accounts
- Two ways to save for your retirement: A State defined benefit pension plan and a deferred compensation 457(b) plan
- Work/Life balance: 11 paid holidays each year and a generous leave plan; many jobs also allow for a flexible schedule
- Low cost group life insurance
- Tuition Reimbursement
- Incentive-based Wellness Program
- Qualified Employer for Public Service Student Loan Forgiveness Program
Equal Opportunity Employer
The State of Vermont celebrates diversity, and is committed to providing an environment of mutual respect and meaningful inclusion that represents a variety of backgrounds, perspectives, and skills. The State does not discriminate in employment on the basis of race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, membership in an employee organization, family medical history or genetic information, or family or parental status. The State’s employment decisions are merit-based. Retaliatory adverse employment actions by the State are forbidden.
