IT System Admin – Journey, Information Services Division, WA State Office of the Attorney General

Description

Persons requiring reasonable accommodation in the application process or requiring information in an alternative format may contact the recruitment team at HREmployment@atg.wa.gov. Those with a hearing impairment in need of accommodation are encouraged to contact the Washington Relay Service at 1-800-676-3777 or www.washingtonrelay.com.

Position and Salary Information:

The Attorney General’s Office is recruiting for a full time project IT System Admin – Journey level in the Information Services Division. This position is located in Tumwater, Washington and is not union-represented.

IT System Management – Journey: Salary Range 06IT: $7,147 - $9,612 monthly.

The base pay offered will take into account internal equity and may vary depending on the preferred candidate's job-related knowledge, skills, and experience. The following stipends may apply based on position requirements:

• Incumbents assigned to our Seattle office location receive an additional 5% King County Location Pay stipend.
• Incumbents assigned to a position designated as requiring dual language skills will receive a 5% Dual Language Requirement Pay stipend.
• Employees within the information technology professional structure who are in the entry, journey, and senior/specialist levels designated as and performing all the duties of a supervisor will receive 5% supervisory pay differential

Division Information.

The Information Services Division (ISD) provides support and consulting for legal technologies.

The division is responsible for the development and delivery of AGO computer and telephone network infrastructure and the operation of network hardware and software platforms to provide AGO staff access to their work products and communications. This division has multiple units that provide eDiscovery litigation support, custom software development, business intelligence and data management services. Data security and disaster recovery are key to the maintenance and operations of the AGO's voice and data systems. The division also ensures compliance with state governance policies and standards and ensures that all electronic services function properly and securely.

Position Description

This position is directly responsible for the systems design, implementation, systems administration, maintenance, performance monitoring, capacity planning, security, and business continuity of virtual infrastructure, application delivery, database, and data storage systems. The position provides technical leadership, design recommendations and conducts complex capacity, design, and implementation tasks. This position may lead business resumption efforts related to the server and storage infrastructure.

This position is responsible for producing work that is consistent with nationally recognized IT Security best practice standards from the National Institute of Standards and Technology (NIST) and the SANS Institute (SANS) and be of such quality that it would be viewed favorably by 3rd party auditors who examine the state of IT Security within the AGO.

Duties of Position:

• Position holds direct responsibility for the complete support lifecycle of application and server infrastructure. This includes senior-level analysis, installation, deployment, configuration, licensing administration, and support of:
  • Windows server systems
  • Enterprise firewall systems (like Palo Alto and Fortigate)
  • Enterprise routing and switches equipment (like Cisco Catalyst, Meraki, Juniper, Aruba)
  • Active Directory (including DNS and Group Policy)
  • Custom and COTS application servers
  • All layers of virtualization (including VMware, Nutanix, and NetApp)
• Position will lead operational teams to coordinate maintenance and improvement to multiple services connected with agency infrastructure and application servers.
• Position provides completed systems analysis and designs, expertise to projects and solves complex technology problems. Will also perform capacity planning and projection for supported services.
• Provide support and call troubleshooting assistance for other Network Technology Solutions service areas including network operating system and business continuity. Supports agency operations in day-to-day and emergency operations, including off-hours support on a periodic basis.
• Research and development related to both existing systems and new technologies. Position evaluates current operational practices for suitability, efficiency, effectiveness, and completeness.

This recruitment announcement may be used to fill multiple open positions for the same classification, in addition to the position(s) listed in this announcement.

Required Qualifications

Option 1: A Bachelor's degree including 9 semester or 15 quarter hours of computer science courses AND three (3) years of consultative, administrative, or supervisory experience in information technology analysis, system maintenance, and troubleshooting/problem resolution experience.

Option 2: An Associate's degree or completion of an accredited vocational training program in an information technology or related program AND four (4) years of consultative, administrative, or supervisory experience in information technology analysis, system maintenance, or troubleshooting/problem resolution.

Three (3) years of demonstrated history (within the last five years) of systems administration in an enterprise environment, which includes change management, service level agreements, and high operational reliability.

Three (3) years of experience (within the last five years) with backup and data storage systems.

The most competitive candidates will possess the following desired qualifications:

• Three (3) years of experience (within the last five years) with network addressing protocols and design, such as those for IPv4 and IP6, network subnets, VLANs, routing, bridging, and network trunks.
• Industry certification such as CCNE, MCSE, or other rigorous industry qualification, or equivalent demonstrated experience.
• Familiarity with HIPAA requirements.

About the Washington State Office of the Attorney General

Join an agency whose work impacts the lives of every resident of Washington State. The Attorney General’s Office (AGO) touches the lives of every resident in this state. We serve more than 230 state agencies, boards, commissions, colleges and universities, as well as the Legislature and the Governor. The Office is comprised of nearly 700 attorneys and 800 professional staff, all working together to deliver the highest quality professional legal services to Washington state officials, agencies, and entities. This includes:

• Economic justice and consumer protections (safeguarding consumers, protecting youth, seniors, and other vulnerable populations)
• Social justice and civil rights (addressing discrimination, environmental protection, and veteran and military resources)
• Criminal justice and public safety (investigative and prosecutorial support, financial crimes)
• And much more!

Our agency also has national reach, representing the State of Washington before the Supreme Court, the Court of Appeals and trial courts in all cases that involve the state’s interest. If you want to make a difference, we may be the perfect fit for you! Learn more about the AGO here.

Commitment to Diversity

Diversity is critical to the success of the mission of the AGO. This means recognizing, respecting, and appreciating all cultures and backgrounds- and fostering the inclusion of differences between people. Appreciating, valuing and implementing principles of diversity permits AGO employees to achieve their fullest potential in an inclusive, respectful environment. One recent measure of the AGO's commitment to diversity can be found in its nomination for Rainbow Alliance and Inclusion Network's "Outstanding Agency Award" in 2019. Our commitment to employee wellness is reflected in earning the 2021 Zo8 Washington Wellness Award.

Excellent benefits

Washington State offers one of the most competitive benefits packages in the nation, including Medical/Dental/Vision for employees & dependent(s); Vacation, Sick, and Other Leave; 11 Paid Holidays per year; Public Employees Retirement System (PERS) plans; and Life Insurance. Beyond these traditional benefits, we offer Dependent Care Assistance, Flexible Spending Accounts, Public Service Loan Forgiveness, Tuition Waiver, Deferred Compensation, Employee Recognition Leave, and more. With the goal of employee health and wellness, we also offer flexible schedules and telework options for most positions, a Wellness Program, the Employee Assistance Program, and numerous affinity groups to foster community and connection.

APPLICATION INSTRUCTIONS:

In addition to completing the online application, applicants must attach the following documents to their profile in order to be considered for this position:

• A letter of interest, describing your specific qualifications for the position;
• A current resume detailing experience and education.

READ THE FOLLOWING INFORMATION COMPLETELY:

• Carefully review your application for accuracy, spelling and grammar before submitting.
• You may not reapply to this posting for 30 days.
• The initial screening of applications will be solely based on the contents and completeness of the “work experience” and “education” sections of your application in www.careers.wa.gov, completeness of the application material submitted, and responses to the supplemental questionnaire.
• A resume will not substitute for completing the “work experience” section of the application.
• All information may be verified and documentation may be required.

Honoring diversity, equity and inclusion means that as an agency, and as individuals, we are committed to ensuring that all employees and volunteers enjoy a respectful, safe and supportive working environment. Only by fostering the inclusion of people from all backgrounds, cultures and attributes, can AGO employees and volunteers achieve their fullest potential and best advance the goals and mission of the AGO.

The AGO is an equal opportunity employer and does not discriminate on the basis of race, creed, color, national origin, sex, marital status, sexual orientation/gender identity, age, disability, honorably discharged veteran or military status, retaliation or the use of a trained dog guide or service animal by a person with a disability. Persons requiring reasonable accommodation in the application process or requiring information in an alternative format may contact the recruitment team at HREmployment@atg.wa.gov. Those with a hearing impairment in need of accommodation are encouraged to contact the Washington Relay Service at 1-800-676-3777 or www.washingtonrelay.com.

For questions regarding this recruitment or assistance with the application process, please contact Jenny Wilding @ (360) 753-6216 or Jenny.Wilding@atg.wa.gov.

If you are having technical difficulties creating, accessing or completing your application, please call NEOGOV toll-free at (855) 524-5627 or support@neogov.com.