What are the responsibilities and job description for the Correctional Records Technician Lead position at State of Washington Dept. of Corrections?
Description
Correctional Records Technician Lead
Full Time | Permeant
Location: West 2 Tacoma Regional Records | Tacoma, WA
Salary Range: $4,293 - $5,776 Monthly
This position is represented by the Washington Federation of State Employees.
The Washington State Department of Corrections is seeking an innovative, enthusiastic and organized individual to join the West 2 Tacoma Records team as the Corrections Records Technician Lead! The goal of this position is to assist in leading a correctional records office to ensure compliance with appropriate laws and agency policy.
As a custodian of incarcerated and supervised individual’s records, the Correctional Records Technician Lead contributes to the agency’s mission to improve public safety by entering, auditing, and interpreting the legal documents that hold individuals within the agency’s facilities and/or under the jurisdiction of the DOC for appropriate supervision within the community. You will assist the Correctional Records Supervisor (CRS) in on-board training Correctional Records Technicians (CRTs) and mentoring the CRT’s while also assisting in their continued on-the-job training.
When needed, you will provide back-up to the CRS in their absence and oversee office and workload management. The incumbent will use independent judgment to accomplish assignments and resolve problems. You will also ensure the contents of incarcerated individuals legal records are maintained in a secure setting, review and verify accuracy of legal documents and establish and validate agency jurisdiction of incarcerated and supervised individuals.
We are searching for an individual who is proficient in computer use, review and interpretation of documentation and supportive of others. If this sounds like a role you’d be interested in, review and apply!
A completed application packet will include:
- A cover letter regarding your interest for this position with our agency
- A detailed resume
- Three professional references
Duties
We are looking for teammates who share our vision of public service, committed to an equitable and inclusive culture that fosters and inspires excellence, while promoting innovation, engagement, and safety, leading to better outcomes for our incarcerated population, our agency, and our community.
As a Correctional Records Technician Lead, some of your duties will include:
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Mentoring and providing leadership to correctional records technicians in a correctional records office which could look like:
- Leading CRTs in the absence of the CRS in running office and processing workload
- Utilizing Microsoft Teams to meet and train virtually in the absence of in-person availability.
- Planning, assigning, training and reviewing the work of the CRT records staff
- Assessing training needs of staff and work with CRS to arrange for or provide instruction
- Providing feedback to CRS in evaluating employee performance and training needs
- Assisting CRS in recognizing staffing coverage issues and help problem solve solutions and recognition for employees in a job well done
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Reviewing and verifying incarcerated and supervised individuals sentence structure, confinement credits and criminal history information including:
- Completing initial, second or release audits as necessary for sentence structure and release from partial confinement
- Resolving any problems related to sentence structure and time accounting
- Applying Supreme, Appellate, and Superior court decisions, RCWs, and Indeterminate Sentence Review Board redeterminations
- Maintaining electronic and physical files
- Providing effective communication and thorough and timely processing of requests
- Other duties as required
Qualifications
What we need (required qualifications):
- High School diploma or equivalent
- Three (3) years of experience entering and auditing offenders sentence structure and jail credits
- Three (3) years maintaining and processing offender records in an adult correctional agency
College-level course work in criminal justice, business administration, accounting, social science, or a related field will substitute, year for year, for up to two (2) years of experience and maintaining offender records.
In addition to the above education and experience, the below knowledge, skills and/or abilities are required:
- Demonstrated ability to effectively communicate with co-workers, the public, and criminal justice agencies
- Demonstrated ability to analyze and solve problems under highly stressful or adverse situations
- Experience with quality assurance and the training of staff. Must respect and maintain confidentiality
- Observation - Observes and strategizes personal action based on environmental conditions and human behavior
- Technology - Learns and utilizes computer-based applications in the performance of job duties
- Stress Tolerance - Remains calm and rational while handling difficult situations including, but not limited to, volatile, threatening, or other crisis/emergency situations
- Professional Standards - Knows and applies relevant law, policy, procedure, and practice
- Adheres to productivity standards and timelines established by law and policy
- Identifies own training needs and proactively seeks training opportunities
- Adaptability - Incorporates new information into an existing framework of understanding
- Accepts change and supports the Agency through changes in law, policy and procedure
What will make your application stand out (preferred qualifications):
- Four years of record maintenance and sentence structure entering/auditing in a correctional setting along with all the above required qualifications
- One or more years of leadership experience
- Two or more years of clerical experience
- Intermediate Skill Level in Microsoft programs
- Ability to use independent judgment to accomplish tasks and solve problems
- Ability to work well under pressure to meet deadlines. Oral and written communications skills
- Actively listen to others and demonstrate the ability to paraphrase and ask clarifying questions
- Ability to clearly and concisely emphasize key messages
- Ability to take direction and communicate objectives and processes
Supplemental Information
Vision: Working together for safer communities.
Mission: Improving public safety by positively changing lives.
Our Commitment: To operate a safe and humane corrections system and partner with others to transform lives for a better Washington.
DOC is an equal opportunity employer and does not discriminate on the basis of race, creed, color, national origin, sex, marital status, sexual orientation, gender identity, gender expression, age, honorably discharged veteran, veteran status, genetic information, or the presence of any sensory, mental or physical disability or the use of a trained guide dog or service animal by a person with a disability.
IMPORTANT NOTES:
- This recruitment may be utilized to fill more than one position.
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Please include a minimum of three (3) professional references with your application. A professional reference is defined as an individual who has been paid to supervise your work and can attest to your work performance, technical skills, and job competencies. If you do not have any or sufficient professional references, please include non-related professionals, such as educators or other professional associates.
**Please note: Phone number AND email address are required for all professional references. - A background check including criminal record history will be conducted prior to a new hire. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the position.
- Employees may work directly with or near incarcerated individuals in a potentially hazardous setting. Please consider this when deciding whether to apply.
- We are committed to maintaining a drug and alcohol-free work environment, and our employees are expected to comply with all state and federal laws. A pre-employment drug test may be administered as part of the selection process, and applicants who test positive for any controlled substances, will be disqualified from consideration.
- Oleoresin Capsicum (OC) is an aerosol pepper spray made available as a means of self-defense and/or de-escalation. Applicants with sensitivities or allergies are encouraged to ask about the level of exposure they could expect in this position.
- Animal care projects are a common component of most Washington State prisons, including dog and cat programs. Applicants with animal sensitivities or allergies are encouraged to ask about the level of exposure they could expect in this position.
- Tuberculosis (TB) is a priority health issue for DOC employees. The successful candidate may be required to provide valid proof of a baseline TB skin test within 60 days from the date of hire. When positive tests result, further information, testing and treatment will also be required. Employment is not contingent upon test results.
- Foreign equivalent degrees awarded outside the United States must have a credential evaluation report attached to your application. You may request the required evaluation/documentation from www.wes.org and www.aice-eval.org. Until this documentation is provided, you will not be selected to move forward in the hiring process.
- DOC complies with the employment eligibility verification requirements for the federal employment eligibility verification form I-9. The selected candidate must be able to provide proof of identity and eligibility to work in the United States consistent with the requirements of that form. https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents
- DOC does not use E-Verify; therefore, we are not eligible to extend STEM-Optional Practice Training (OPT). For information, please visit www.uscis.gov.
Telework Details
This position may be allocated for telework. Work may be performed from your home or another offsite location within the state of Washington using a reliable internet or cellular hotspot service at that time. Employees are expected to perform assigned duties in a safe manner, to take proper care all state-issued equipment, and maintain confidentiality of all information in possession while working offsite. Employees will be required to commute to a Department of Corrections facility or field office as business requires, to potentially include components of the onboarding process. Some offices will have a “drop in” area available, however, a dedicated workspace within a DOC facility will not be provided.
What We Offer:
As an employee of the Department of Corrections, your work-life integration is a priority. Washington State employees are offered one of the most inclusive and competitive benefits packages in the nation. Besides comprehensive family insurance for medical, dental, and vision, these perks also may include:
- Remote/telework/flexible schedules (depending on position)
- Up to 25 paid vacations days a year
- 8 hours of paid sick leave per month
- 12 paid holidays a year
- Generous retirement plan
- Flex Spending Accounts
- Dependent Care Assistance
- Deferred Compensation and so much more!
PERS: State Employees are members of the Washington Public Employees' Retirement System (PERS). New employees have the option of two employer contributed retirement programs. For additional information, check out the Department of Retirement Systems' web site.
For questions about this recruitment, or to request reasonable accommodation in the application process, please email mackenzie.conley@doc1.wa.gov or call us at 509-630-9160. For TTY service, please call the Washington Relay Service at 7-1-1 or 1-800-833-6388.
Salary : $4,293 - $5,776
