Social Media Manager and Video Production Lead (CC4/COM)

Description

Social Media Manager and Video Production Lead (CC4/COM)

71041624

If you are a talented social media manager looking for an opportunity to utilize video production skills in your next role, this may be the position for you! This position manages the Health Care Authority’s social media accounts and produces video content, including monitoring inboxes, handling budgets, and collaborating with partners across and outside the agency. The ideal candidate thrives in a fast-paced environment that requires flexibility to pivot when priorities shift.

All HCA employees will apply an equity lens to their work, which may include but is not limited to all analyses of core business and processes.

About the position:

Under the direction of the Apple Health Communications Manager, this position plays a key role in sharing the HCA story with external stakeholders and customers. This position has primary responsibility for managing agency social media tools, planning and implementing social media campaigns, and training agency staff as appropriate. This position has primary responsibility for agency video production, including video training, development, and coordination of video projects.

This position is eligible to telework part-time but is frequently required to report on-site to meet business need. The default assigned work location of all Health Care Authority (HCA) positions – both on-site and telework eligible positions – is within the State of Washington. Frequency of onsite work will vary based on business and operational needs. HCA may choose, but is not required, to support out-of-state telework on a case-by-case basis.

Duties

Some of what you will do:

Plan, coordinate, and implement agency social media program.

• Manage agency social media strategic plan and policies.
• Advise management and staff on social media policies and practice and participate in management decision-making process regarding effective and appropriate use of social media.
• Manage agency social media tools, scheduler, and customer inquires through agency social media channels.
• Manage social media budget.
• Create original social media content supporting “One HCA.”

Coordinate video production projects.

• Develop and produce agency promotional and outreach videos for all divisions.
• Manage HCA video mailbox and triage video projects to appropriate program/videographer.
• Consult with staff and vendors to storyboard, script, shoot, edit and promote videos to tell the HCA story.

Qualifications

Required qualifications:

Qualifying candidates will satisfy one of the following criteria options:

Option 1:

• Bachelor’s degree involving major study in journalism, communications, public relations, or closely allied field and
• Three (3) years of work experience or training in communications, journalism, or related relations/community information positions that included writing, editing, and planning.

Option 2:

• Associate degree and
• Five (5) years of work experience or training in communications, journalism, or related relations/community information positions that included writing, editing, and planning.

Option 3:

• Seven years of work experience or training in communications, journalism or related relations/community information positions that included writing, editing, and planning.

Qualifying candidates will also have:

• Experience using social media tools to communicate with multiple audiences.
• Demonstrated ability to oversee video production and/or experience producing video programming.

Preferred qualifications:

• Demonstrated ability to clearly communicate complex technical information verbally and in writing to a non-technical audience, including the application of "Plain Talk" principles to legally precise documents.
• Demonstrated ability to work with and advise all levels of staff, including the executive level.
• Excellent writing and proofreading skills.
• Demonstrated ability to plan strategically, identify communications needs, and develop goals and comprehensive work plans for achieving those goals.
• Ability to work independently and in groups.
• Knowledge of state health care programs, commercial health care insurance and current health care issues.
• Experience working with government agencies, health care providers, health care insurers and/or public/private health care stakeholders/customers.
• Demonstrated ability to use social media tools to communicate with multiple audiences.
• Knowledge of human-centered design principles and tactics.

How to apply:

Only candidates who reflect the minimum qualifications on their NEOGOV profile will be considered. Failure to follow the application instructions below may lead to disqualification. To apply for this position, you will need to complete your profile which includes three professional references and attach:

• A cover letter that specifically addresses how you meet the qualifications for this position
• Current resume
• Samples of social media and/or video production content are encouraged, but not required

To take advantage of veteran preference, please do the following:

• Attach a copy of your DD214 (Member 4 long-form copy), NGB 22, or USDVA signed verification of service letter.
• Please black out any PII (personally identifiable information) data such as social security numbers. Include your name as it appears on your application in careers.wa.gov.

Supplemental Information

About HCA:

Functioning as both the state's largest health care purchaser and its behavioral health authority, the Washington State Health Care Authority (HCA) is a leader in ensuring Washington residents have the opportunity to be as healthy as possible.

There are three pillars of our work: Apple Health (Medicaid); the Public Employees Benefits Board (PEBB) and School Employees Benefits Board (SEBB) programs; and behavioral health and recovery. Under these pillars, HCA purchases health care, including behavioral health treatment for more than 2.7 million Washington residents and provides behavioral health prevention, crisis, and recovery supports to all Washington residents.

What we have to offer:

• Meaningful work with friendly co-workers who care about those we serve Voices of HCA
• A clear agency mission that drives our work and is person-centered HCA's Mission, Vision & Values
• A healthy work/life balance, including alternative/flexible schedules and mobile work options.
• A great total compensation and benefit package WA State Government Benefits
• A safe, pleasant workplace in a convenient location with restaurants, and shopping nearby.
• Tuition reimbursement
• And free parking!

Notes:

Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment.

HCA is an equal opportunity employer. We value the importance of creating an environment in which all employees can feel respected, included, and empowered to bring unique ideas to the agency. HCA has five employee resource groups (ERGs). ERGs are voluntary, employee-led groups whose aim is to foster a diverse, inclusive workplace aligned with HCA’s mission. Our diversity and inclusion efforts include embracing different cultures, backgrounds and viewpoints while fostering growth and advancement in the workplace. Studies have shown women, racial and ethnic minorities, and persons of disability are less likely to apply for jobs unless they feel they meet every qualification as described in a job description. Persons over 40 years of age, disabled and Vietnam era veterans, as well as people of all sexual orientations and gender identities are also encouraged to apply. If you have any questions about the required qualifications or how your experience relates to them, please contact us at HCAjobs@hca.wa.gov. Persons with disabilities needing assistance in the application process, or those needing this job announcement in an alternative format may contact Jake Nelko at jake.nelko@hca.wa.gov or 360.725.0945.

The Washington State Health Care Authority (HCA) is an E-Verify employer. All applicants with a legal right to work in the United States are encouraged to apply.

E-Verify® is a registered trademark of the U.S. Department of Homeland Security.

Subscribe to our weekly newsletter to receive a list of new job postings at HCA.