Administrative Assistant 2

Description

DREAM! BELIEVE! ACHIEVE!

At the Washington Youth ChalleNGe Academy (WYCA), we empower participants to embrace responsibility, achievement, and positive behavior. Our mission is to provide a highly disciplined, safe, and professional learning environment that empowers at-risk youth to improve their educational level and employment potential and become responsible and productive Washingtonians.

If our mission resonates with you, we invite you to apply for the position of Washington Youth ChalleNGe Academy (WYCA) Health Center Administrative Assistant where you will work in a diverse, team-oriented environment while helping at-risk youth get their lives back on track.

This position reports directly to the WYCA Health Center Supervisor (Registered Nurse 2) and provides confidential, complex administrative assistance and support for the Health Center.

• Work that matters-building character, enriching lives, one Cadet at a time!
• Leadership that empowers and supports employees
• A comprehensive benefit package that includes employer contributions toward health insurance, paid holidays, retirement plans, sick leave and vacation days. Visit http://careers.wa.gov/benefits.html for more information.
• Tuition Discount! Washington State Employees are eligible for a 10% tuition discount with Western Governors University (WGU) for Bachelor's & Master's Degree programs in Business; Information Technology; Healthcare and Education.
• Public Service Loan Forgiveness Eligibility

Who we are:

The WYCA was established under the authority and guidelines of the National Guard Youth Challenge Program. This is a voluntary program which includes a 22-week residential phase followed by a 24-month post-residential mentoring phase. The purpose of the program is to provide a highly disciplined, safe and professional learning environment that empowers at-risk youth to improve their educational levels and become responsible and productive Washingtonians. The National Guard Challenge Program is one of the most successful alternative education programs designed for high school dropouts or youth that are not progressing in a traditional high school setting and has graduated over 215,000 Cadets to date.

To learn more about the Washington Military Department and the Washington Youth ChalleNGe Academy visit www.mil.wa.gov/youth-academy

Duties

Duties and responsibilities include but are not limited to the following:

• Provide administrative support and coordination for the WYCA Health Center Supervisor and functional program area.
• Coordinate medical appointments/services for Cadets with local health care providers, parents and cadre staff.
• Maintain confidential Cadet medical files and records pertaining to treatment and prescriptions.
• Assist with and/or provide Health and Hygiene instruction to Cadets in residence.
• Support Health Center efficiency and continuity.

Qualifications

Required Qualifications:

High school graduation or GED;

AND

Three years of progressively responsible experience in office/clerical, secretarial, bookkeeping, accounting, or general administrative work.

Formal education and/or training in office or secretarial occupations, bookkeeping, or accounting will substitute year for year, for the experience requirement.

Preferred/Desired Experience/Knowledge/Skills/Abilities:

Experience:

• Working as an Administrative Assistant or Health Unit Coordinator in a hospital or medical clinic setting.
• Working with at-risk youth.
• Working with Windows computer operating system.

Knowledge of:

• Medical terminology.
• Regulations (HIPAA/FERPA) regarding the confidentiality of patient medical records and information as well as Personally Identifiable Information (PII).
• Basic administrative procedures; office practices; correspondence preparation; management procedures and practice.

• Basic or higher proficiency with Microsoft Office Suite; e.g., Word, Excel, Outlook, and SharePoint.
• Provide excellent customer service including active listening, patience, empathy, maintaining confidentiality, and focus on meeting customer needs.
• Independently accomplish varied administrative tasks and projects; makes decisions and takes action on administrative matters.

Supplemental Information

CONDITIONS OF EMPLOYMENT

BACKGROUND CHECK:

• Must successfully complete a pre-employment personal history and criminal background check investigation, which includes fingerprinting. The background check is required for all employees of the Washington Youth Academy due to the nature of these positions (working with vulnerable youth) and the safety requirements of the job. Applicants are required to complete and sign a WMD Applicant Background and Disclosure Statement and a Waiver and Authority to Release Information Form. Candidates will not have access to any investigative materials and files.
• Must be willing and able to participate in periodic background checks in accordance with department policy. Failure to successfully complete any required background check may be cause for termination.

NORMAL WORK SCHEDULE:

Tuesday-Saturday: 8:00am - 4:30pm

DRUG & ALCOHOL TESTING AND USE:

• Willing not to use or be in possession of illegal narcotics or controlled substances while on, or off duty.
• Willing and able to be free from excessive alcohol consumption.
• Willing and able to pass drug testing requirements, including pre-employment (to include testing when employees change job classifications due to promotion or transfer or there is reasonable suspicion).

WYCA CAMPUS:

• Ability, willingness, desire and commitment to work with at-risk youth in a 24/7 highly structured residential setting requiring extensive interaction and contact with at-risk youth and parents who may be disgruntled, angry, disrespectful (use of profanity, name calling, etc.), depressed and at times confrontational.
• Must be willing and able to engage in and foster mentoring/coaching relationships with all at-risk youth in a manner that serves the WYCA mission.
• The WYCA campus is a tobacco, vaping, alcohol, drug and weapons free facility. Weapons and alcohol are not permitted anywhere on campus including in employee vehicles. Use of tobacco and/or vaping products is not permitted anywhere within the confines of the Youth Academy or in the view of Cadets when performing off campus duties and responsibilities.
• Individuals working with at-risk youth in a residential setting are subject to safety and security surveillance.
• Must be willing to work in and around military facilities and programs.

TRAVEL/TRAINING/POLICIES:

• Must complete annual first aid and CPR instructor training/re-certification.
• May be required to occasionally attend routine events, meetings or training at other locations. On rare occasions, travel in and out of the state for up to one week at a time.
• Must comply with Department policies and procedures governing workplace conduct.

NGYCP-CA HANDS-OFF LEADERSHIP GUIDANCE:

Must be willing and committed to following the NGYCP-CA Hands-Off Leadership and Appropriate Relationships Guidance, recognizing that as a staff member of the Washington Youth ChalleNGe Academy, our positions have implied authority over Cadets, regardless of their residential or completion status. This policy prohibits staff members from touching Cadets in an aggressive or harassing manner or in any way inappropriate to a professional mentoring relationship. Hands-Off Leadership prohibits staff members from using unprofessional language, including profanity, vulgarity or off-color jokes when interacting with, correcting or motivating Cadets.

Must be willing to follow directives and law pertaining to Hands-Off Leadership, Fraternization, Mandatory Reporting, and Appropriate Relationships. The uncompromising expectation for behavior in word and deed on the part of staff is nothing less than complete transparency and total professionalism.

Union:
This position is represented by the Washington Federation of State Employees (WFSE).

• A current application profile,
• Response to the Supplemental Questionnaire and,
• A list of three professional references. Please include two past/current supervisors, one peer and/or one subordinate, if applicable. For each reference, please include the following: Name, Professional Title, Working Relationship, Daytime Phone Number, and Email Address.