What are the responsibilities and job description for the Lottery Services Specialist position at State of Wisconsin Department of Revenue?
Introduction
Are you a highly organized, detail-oriented individual that enjoys problem-solving and providing excellent customer service? If so, this may be the career for you!
The , is a for-profit consumer products business within state government that sells its products via a network of nearly 4,000 retailers with more than $900 million in annual sales. The Lottery provides property tax relief to Wisconsin homeowners through the sale of lottery games while operating with integrity, security, and social responsibility.This position is located in Madison, at the WI Department of Revenue. For more information about DOR, visit our website at . The Lottery website can be located at wilottery.com.
The anticipated start date for this position is April 21, 2025.
has many advantages including a .See salary information for more details.
The State of Wisconsin is an Equal Opportunity and Affirmative Action employer seeking a talented and . Watch to see what working for the State of Wisconsin is all about!
This list of eligible candidates established from this announcement may be used to fill future similar vacancies (permanent, project or Limited Term) in the next six months within DOR.
The deadline to apply for this job announcement is March 10, 2025, at 11 : 59 PM CST.
Position Summary
In conjunction with other Retailer Contracting and Financial Services staff, other Lottery staff, and the gaming system vendor, this position serves Lottery retailers and applicants by providing information, guidance, problem resolution, and other services relating to Lottery Retailer Contracting and Financial Services.
This position is the first point of contact for the commencement of Lottery sales. This position is responsible for approving and issuing new and renewal applications for a contract to sell Wisconsin Lottery products. This position ensures that the applicant has met all statutory and administrative rule requirements, including information concerning ownership, payment history, tax checks, background checks, and correct fees. When requirements are met, this position issues a contract and a Certificate of Authority to the applicant. Throughout the retailer's association with the Lottery, this position is a point of contact for issues relating to applications, renewals, equipment, training, and service complaints.
Review the for additional information about the position’s duties and responsibilities.
Salary Information
Starting salary will be between $30.46 and $34.03 per hour, depending on experience and qualifications, plus benefits.
The classification of this position is Lottery Services Specialist , which is in Pay Schedule 07, Pay Range 04. Pay will be set in accordance with the State of Wisconsin Compensation Plan in effect at the time of hire. Starting pay for current state employees may vary based on applicable provisions in the Compensation Plan.
The State of Wisconsin offers an with :
- Generous , including at least 3 1 / 2 weeks of vacation / personal time to start, nine paid holidays, and ample accruable sick time that rolls over each year with no cap.
- Excellent and affordable insurance options for
- Other great insurance options (dental, vision, life, and more).
- A top-notch with employer match and lifetime retirement payment, plus an optional tax advantaged 457 retirement savings plan.
- A program, offering wellness tools and rewards to employees and spouses.
- A free and confidential employee assistance program that offers employees and their household members tools, resources, and professional consultation services.
To learn more about the total value of the benefits available to employees, please visit our .
Some employees may also be eligible for .
Job Details
Background Checks : Due to the nature of this position, final candidates will be subject to criminal background, fingerprint, and tax compliance checks.
I-9 Requirements : Applicants must be legally authorized to work in the United States (i.e., a citizen or national of the U.S., a lawful permanent resident, an alien authorized to work in the U.S. without sponsorship) at the time of application. The Department of Revenue does not sponsor work or student visas, either at time of hire or at any later time. DOR participates in E-Verify and will provide the federal government with Form I-9 information for all new employees to confirm authorization to work in the U.S.
Probationary Period : A 12-month probationaryperiod will be required.
Remote Work / Telework : A flexible schedule is available at the start date and a hybrid remote work (office and telework) schedule may be available after six months.
This position is eligible for remote work / telework up to 60%. After completion of probation, telework may gradually increase up to 60% based on employee performance and work unit needs. This position will be headquartered at the DOR main office building, 2135 Rimrock Road, Madison Wisconsin. For more information about DOR, visit our website at .
Qualifications
Please address the following in your letter of qualifications and résumé :
Minimally qualified candidates will have :
Well-qualified candidates will also have :
Salary : $900
