What are the responsibilities and job description for the Outreach Specialist position at State of Wisconsin Division of Personnel Management?
Introduction
The Department of Corrections is focused on public safety through the custody and supervision of those in our care. Corrections employees have the opportunity to positively impact the lives of others through careers in a variety of fields. Using evidence-based approaches, employees implement lasting change with a positive impact for the people of Wisconsin.
The Department of Corrections is currently recruiting to fill an Outreach Specialist ( Client Services Assistant ) position. This position is based out of Oshkosh Correctional Institution in Oshkosh, WI (Winnebago County).
Position Summary
The Client Services Assistant (CSA) serves as an Outreach Specialist in the Transitional Treatment Center Program (TTC) at Oshkosh Correctional Institution (OSCI). The center provides mental health, health, social services, correctional, and rehabilitation services to clients with significant mental illnesses and / or intellectual disabilities.
This position will provide support services to professional staff, and will serve as the community-liaison for clients as an extension of program services.
This position will determine the client's need for services; managing clients' cases; and referring clients to available community resources post-release.
The work includes interaction with the client for purposes of assessing client need and applicability of agency services, establishing and maintaining client-agency rapport, and providing, under professional supervision, direct services to the client.
The CSA will coordinate treatment efforts with other institution staff, parole agent, client's family, and / or community resources.
Salary Information
This position is in pay schedule and range 12-65 with a starting pay of $20.00 / hour - $26.45 / hour . Pay will be set in accordance with the Compensation Plan and Wisconsin Administrative Code in effect at the time of hire. A probationary period is required.
In addition to meaningful and rewarding work, we offer a competitive benefits package featuring :
- Substantial leave time including at least 3.5 weeks of vacation to start, 9 paid holidays, and ample accrued sick time that rolls over each year.
- Insurance : Excellent and affordable health, dental, vision, and life insurance.
- An exceptional pension plan including a lifetime retirement payment.
- An optional tax-advantaged 457 retirement savings plan .
- The Well Wisconsin Program helps participants set health and well-being goals, track progress, stay motivated, and earn incentives.
- Our Employee Assistance Program offers employees and their immediate family a variety of tools, resources, and professional consultation services to support their health, goals, and overall well-being.
- DOC is a qualifying employer for the Public Service Loan Forgiveness program.
- Please click here for a summary of State of Wisconsin employment benefits or click here to explore employment benefits on the website.
To help you understand what your benefit package would be worth, please see the Total Rewards Calculator here .
Job Details
This position is not eligible for remote work and will work on site and travel. This position will travel regularly within the state , likely at least once a week on average. Travel will usually be in a state-owned fleet vehicle and the position will use a state-owned cell phone due to the routine travel.
Work hours are primarily Monday - Friday, 7 : 45 a.m. - 4 : 30 p.m., with a 45-minute unpaid lunch. This position is also required to work a schedule based on operational needs of the institution and outreach services.
This position is FLSA Non-Exempt.
Applicants must be legally authorized to work in the United States (i.e. a citizen or national of the U.S., a lawful permanent resident, or an alien authorized to work in the U.S. without DOC sponsorship) at the time of application.
The Department of Corrections may conduct pre-employment drug screens. Any applicant who is offered employment in a position which requires a pre-employment drug screen must pass the screen as a contingency of employment.
The Department of Corrections will conduct criminal background checks on applicants prior to selection. Upon hire, all new DOC employees are subject to fingerprinting.
For more in -depth information on employment with the State of Wisconsin, please see the State Employee Handbook .
Qualifications
SPECIAL REQUIREMENTS :
Applicants must be at least 18 years old and possess a valid driver's license and meet State of Wisconsin fleet requirements . Employees will be required to maintain a valid driver's license and eligibility to drive a fleet vehicle.
Minimally qualified applicants will have :
How To Apply
To apply, click on "Apply for Job" to start the application process. Follow the steps outlined in the application process and submit your application.
Your resume and letter of qualifications should detail your training and experience specifically related to the qualifications section listed in the job posting and are limited to a maximum of 2 pages each.
The Department of Corrections has created extra guidance to assist you in developing your resume and letter of qualifications. Wisc.Jobs also has extra guidance for your application materials.
Submitted materials will be evaluated by a panel of job experts and qualified applicants will be invited to participate in the next step of the selection process.
The State of Wisconsin is an Equal Opportunity and Affirmative Action employer seeking a diverse and talented workforce. We provide reasonable accommodations to applicants and employees with disabilities.
The State of Wisconsin offers a special program for qualified veterans with a 30% or greater service-connected disability. Qualified veterans with a 30% or greater service-connected disability should send their cover letter, resume, DD-214, and documentation of their service-connected disability rating (dated within 12-months) to the HR Specialist below . Current State employees are not eligible for non-competitive appointment.
Questions can be directed to Athena Foster, HR Specialist - Senior, at Athena.Foster@wisconsin.gov .
Deadline to Apply
Online application and materials must be submitted by 11 : 59 pm on Thursday February 20 th , 2025 .
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Salary : $20 - $26
