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Lead Child Support Specialist

State of Wisconsin
Jefferson, WI Full Time
POSTED ON 4/1/2025
AVAILABLE BEFORE 6/1/2025

Introduction


WHAT WE ARE LOOKING FOR The purpose of this position is to assist the Child Support Agency (CSA) Director with supervisory functions and perform duties of establishing, modifying, and enforcing child support orders and health insurance within State and Federal timelines and guidelines.

Position Summary


SOME ESSENTIAL RESPONSIBILITIES You will be successful in this role by completing the following tasks and responsibilities:

  • Ensures program performance is met by reviewing and providing department staff with policy and procedure information and monitors child support case compliance using a variety of complex computer systems.
  • Plans, assigns, develops and implements new work procedures, responsibilities, and services.
  • Develops formats for legal forms associated with various actions for child support cases.
  • Assists CSA Director with employment decisions, including hiring and performance improvement solutions.
  • Trains new staff and updates training materials.
  • Assigns work to other CSA staff as needed.
  • Provides backup to the CSA Director in his/her absence and/or as needed.
  • Reviews monthly expense reports submitted for State and Federal program funding.
  • Compares the report with County ledger and budget to ensure accuracy.
  • Completes purchase orders, invoices and manages PCard activities for the department.
  • Assists with the budget process.
  • Takes measures to remain up to date on current department rules, State statutes and regulations, and local court rules.
  • Attends related conferences, seminars, online training, and meetings as required.
  • Manages child support caseload for compliance with state and federal regulation and timelines and automated notifications.
  • Schedules appointments, hearings, and depositions.

Salary Information


The starting hourly wage range is $30.37 -$32.15 per hour depending on qualifications. Full range extends to $ 40.89/hr.

Benefit Highlights

  • Paid Vacation
  • Health insurance. Health insurance Opt Out Plan
  • Dental & Vision insurance
  • Life insurance
  • Wisconsin Retirement System
  • Health Savings Account
  • Deferred Compensation Program
  • Group Life insurance

Employees at Jefferson County

  • Value Competitive Pay
  • Excellent Benefits
  • Great Coworkers
  • Flexibility Advancement & Opportunity
  • Family Culture

Job Details


Background Check Required

Qualifications


Requirements:

  • High school diploma or equivalent required with four years related experience and/or training; or bachelor’s degree; or an equivalent combination of education and experience.
  • Notary Public.
  • LabCorp Certification, Paternity Testing within 6 months of hire.
  • Comply with IRS Publication 1075-fingerpint background investigation.

Preferred Requirements:

  • Five years’ related experience and/or training; or a bachelor’s degree from a college or university and one year of experience; or an equivalent combination of education and experience.

How To Apply


For a full job description and link to apply online, please visit the County’s web site at www.jeffersoncountywi.gov.

Jefferson County is an Equal Opportunity Employer

Deadline to Apply


Applications will be accepted until position is filled.

Salary : $30 - $32

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