Office Manager – Division of Personnel Management

The State of Wisconsin Department of Administration, Division of Personnel Management (DPM) is seeking an administrative professional to join its statewide human resources team as an Office Manager!

This position is headquartered at the Department of Administration State Office Building, 101 East Wilson Street, Madison, WI. This position may have opportunities for hybrid/remote work for a portion of the work schedule. Additional time in the office may be required depending on training and operational needs. This topic and any remote work flexibility will be discussed in more detail during the interview process.

Join an organization that strives to exceed customer expectations by delivering efficient, high-quality state government services. The Department of Administration (DOA) provides direct services to state agency customers and designs and leads initiatives to make government more innovative and cost-effective. Working at DOA offers you the opportunity to make an impact on the quality of life in Wisconsin.

Diversity, Equity, Inclusion, and Belonging are core values at DOA that guide how we build our teams, develop our leaders, and create a culture that empowers everyone to be their authentic selves. We believe that when employees are respected and valued for who they are and are accountable for demonstrating that respect to others; it drives greater engagement and collaboration, ignites creativity and innovation, and fosters connection between teams and those we serve.

This position is responsible for providing a wide range of professional program support services for the Division of Personnel Management (DPM). These services include fiscal, administrative, office and records management, and IT/telecommunications responsibilities.

This position also serves as the information technology coordinator for DPM and provides information technology support to all bureaus in DPM. This position serves as a liaison to DOA's Division of Enterprise Technology (DET), and as DPM's DISC (division information systems coordinator) and security officer. The position is responsible for understanding the impacts of IT policy on programs and for assisting in the development or acquisition of new applications and IT services in accordance with DPM's program needs. The position takes a lead role in explaining IT policies, applications, and systems and their impact on programs to DPM staff. This position participates in the development of plans related to equipment acquisition, software installation, and desktop hardware/software usage and needs, and coordinates the implementation of these plans. This position serves as a business area expert for DPM and communicates DPM's business processes to IT project teams and DET staff. The position assists with coordination of desktop support for DPM staff and provides front-line IT support.

This position works with Division leadership concerning budget/fiscal matters and provides guidance/recommendations to the Administrator/Deputy Administrators in the administration of a current budget. The position troubleshoots and solves internal issues relating to budget, finance and procurement. The position investigates, reports and recommends alternative services, equipment, and methods to improve operating effectiveness and increase staff productivity and efficiency.

The position also performs special assignments/projects and provides technical support for the Deputy Administrators, Division Administrator, Bureau Directors, and other managers.

For more information, please view the complete position description.

Starting hourly rate for the Office Management Specialist position (schedule/range 81-04) will be $28.00 per hour - $31.50 per hour depending on qualifications and experience. Pay for current state employees will be set in accordance with the Wisconsin State Compensation Plan. A 12-month probationary period is required.

In addition, we offer a competitive benefits package featuring:

• Substantial leave time including at least 3.5 weeks of vacation/personal holiday to start, 9 paid holidays, and 130 hours of sick time that rolls over each year.
• Excellent and affordable health, vision, and dental benefits
• An exceptional pension plan with employer match and lifetime retirement payment, plus an optional tax advantaged 457 retirement savings plan.
• Well Wisconsin Wellness Program
• Use this Total Rewards Calculator to see the total value of our competitive benefits package!

Due to the nature of the position, DOA will conduct background checks on applicants prior to selection. DOA does not sponsor work visas. All persons hired will be required to verify identity and eligibility to work in the United States, and to complete the required employment eligibility form.

Minimally qualified applicants will have experience with each of the following:

• Providing and coordinating information technology (IT) support to customers.
• Maintaining computer hardware and software inventories (i.e., procurement, upgrades, enhancements, and replacements, etc).
• Providing administrative support (i.e., records management, handling mail, maintaining office supply inventories, ordering supplies, processing invoices, etc.).

In addition, well-qualified applicants will have experience with one or more of the following:

• Maintaining websites and/or SharePoint sites (i.e., providing design and technical guidance, including review and auditing of content, etc.).
• Serving as a liaison to internal and external partners such as vendors, other employing units and teams, etc.
• Performing fiscal duties (i.e., purchasing, auditing expenses, managing invoices, etc.).

Apply online! To apply, click “Apply for Job” to start the application process. Then, you will access your existing account or to create a new account if you don’t have an account. Once you are logged in, click “Apply for Job.” Follow the steps outlined in the application process and submit your application. Please visit the Frequently Asked Questions section for general wisc.jobs user information and technical assistance.

Your letter of qualifications and resume are very important parts of your application and are used during our evaluation process to determine your qualifications as they relate to the job. Please review instructions on developing your resume and letter of qualifications. Your cover letter is limited to a maximum of two (2) typed pages, single-spaced, no smaller than 10-point font, with 1-inch margins. Resumes should be limited to no more than two (2) pages (no format requirements). Pages more than the specified limits may not be evaluated.

Submitted materials will be evaluated and the most qualified applicants will be invited to participate in the next step of the hiring process for available vacancies.

Permanent classified state employees who are eligible for consideration (transfer or voluntary demotion) should complete the application process as described above by the stated deadline.

The State of Wisconsin is an Equal Opportunity and Affirmative Action employer seeking a diverse and talented workforce. Veterans, women, people of color, LGBTQIA , and people with disabilities are encouraged to apply. We provide reasonable accommodations to qualified applicants and employees with disabilities.

If you are a veteran with a 30% or greater service-related disability, please send a cover letter, resume, DD-214, and documentation of your service-connected disability rating (dated within 12 months) to the contact listed below.

Questions can be directed to Nathan Draeger at nathan2.draeger@wisconsin.gov or 608-266-0664.

Application materials are due by 11:59pm on January 20, 2025.