What are the responsibilities and job description for the Computer Support Student Help Desk Consultant-SPRING position at State University of New York at Fredonia?
Location: North Adams, MA Category: Student Employment Posted On: Wed Nov 13 2024 Job Description:
Provide technical support over the phone and in person to members of the campus community that contact the Help Desk. Work as part of a customer service oriented team of primarily student employees.
Be the primary point of contact for student-related IT support issues.
Perform initial troubleshooting of student laptop computers.
Assist students with network-related hardware and software problems (e.g., connecting to the dorm network or wireless network).
Facilitate and/or administer the repair of student computers.
Answer student phone calls a... more...
Provide technical support over the phone and in person to members of the campus community that contact the Help Desk. Work as part of a customer service oriented team of primarily student employees.
Be the primary point of contact for student-related IT support issues.
Perform initial troubleshooting of student laptop computers.
Assist students with network-related hardware and software problems (e.g., connecting to the dorm network or wireless network).
Facilitate and/or administer the repair of student computers.
Answer student phone calls a... more...