Demo

Telephone Operator

StateJobsNY
Albany, NY Full Time
POSTED ON 3/3/2025
AVAILABLE BEFORE 5/29/2025

Duties Description The New York State Senate is seeking applications for a motivated, organized, and detail oriented individual to fill the position of Telephone Operator in the Maintenance and Operations Department. The professional for this role will be responsible for creating a positive first impression for all visitors and employees alike.

Primary responsibilities include, but are not limited to :

  • Transferring incoming calls to the appropriate offices
  • Looking up numbers as needed for Senate staff for members of the Legislature
  • Providing members of the public with telephone numbers for their elected representative
  • Making long distance and conference calls on behalf of Senate members and staff
  • Notify certain Senate offices and the public the time of adjournment and when the Senators are scheduled to return to session
  • Connect Senators and staff with Assembly members, Commissioners, Governor's staff and other State agencies
  • Provide coverage for offices and forward phones as requested

Minimum Qualifications Qualified candidates will possess the following education, skills, and competencies :

  • High school degree or equivalent
  • Pleasant and professional telephone skills
  • Experience in managing a multi-line phone system
  • Additional Comments This is a full-time position, Monday through Friday, 9.00AM to 5.00PM requiring evening and late hours when the Senate is in session January to June.

    Starting salary is $30,000 to $35,000, commensurate with experience.

    Interested candidates should submit a cover letter and resume to jobs@nysenate.gov. Submissions that do not include both will not be considered.

    This recruitment will remain open until filled. Due to the volume of applications, we will not be able to respond to each applicant

    The NYS Senate offers a comprehensive and competitive benefits package that includes a health and wellness in the workplace program that you and your family can benefit from :

  • Dental insurance
  • Employee assistance program
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Parental leave
  • Retirement plan
  • Sick time
  • Tuition reimbursement
  • Vision insurance
  • Wellness Program
  • The New York State Senate is an Equal Opportunity employer that values a diverse and equitable workplace. We do not permit discrimination based on race, age, creed, color, religion, gender / sex, military status, sexual orientation, marital status, familial status, national origin, predisposing genetic characteristics, or physical or mental disability, domestic violence victim status, arrest / criminal conviction record, pregnancy and related conditions, gender identity or expression, sexual harassment, immigration status, or hair texture or protective hair styles.

    Some positions may require additional credentials or a background check to verify your identity.

    Name Hiring Coordinator

    Telephone n / a

    Fax n / a

    Email Address jobs@nysenate.gov

    Address

    Street 80 South Swan Street

    City Albany

    State NY

    Zip Code 12247

    Notes on Applying Interested candidates should submit a cover letter and resume to jobs@nysenate.gov. Submissions that do not include both will not be considered.

    Salary : $30,000 - $35,000

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