What are the responsibilities and job description for the Hotel Sales Manager position at Staybridge Suites -Clermont, FL?
Conduct the day-to-day sales and market activity in order to drive maximum revenue, through account management, new business and prospecting while building awareness of hotel and brand in the local community.
At the BRAND NEW STAYBRIDGE SUITES**OPENING SOON**, We want our guests to relax and be themselves which means we need you to:
- Be you by being natural, professional and personable in the way you are with people
- Get ready by taking notice and using your knowledge so that you are prepared for anything
- Show you care by being thoughtful in the way you welcome and connect with guests
- Take action by showing initiative, taking ownership and going the extra mile
Duties and Responsibilities:
- Perform 60% outside sales calls to develop leads.
- Soliciting and cultivating account leads from group meeting/event planners and decision makers. Develop sales plans and strategies to meet or exceed room night and revenue goals.
- Represent the property with prospective customers to provide necessary information on facilities and services and to determine levels of interest.
- Respond to customer inquiries, RFPs, and leads in an efficient and expeditious manner.
- Manage and negotiate account details and contracts so all pertinent aspects of solicitation and closing are complete and documented.
- Maintain the appropriate contact and follow up to manage the sales process to a definitive decision.
- Schedule flexibility to ensure availability during prime selling times and hotel demands
- Timely follow-up on sales leads and follow-up with clients
- Full understanding of market segmentation, yield and inventory management
- Conduct weekly sales meetings with all department heads to review all upcoming business
Required Skills:
- Strong written and verbal communication skills
- Strong managerial and leadership skills
- Strong customer service and guest recovery skills
- Computer / Email literacy
- Working knowledge of MS Office (Outlook, Word, Excel)
- Prioritize and organize
- Revenue Management Knowledge
- Ability to analyze multiple forms of data
- Ability to maintain positive relationships with co-workers at properties and at corporate
Perform other duties as assigned. May also serve as manager on duty.
Top-level position in a mid-sized limited-service single-site hotel with a limited range of facilities. Typically, responsible for hotel revenues of less than 3 million.
Bachelor’s degree / higher education qualification / equivalent in Hotel Administration, Business Administration plus two years of prior hotel management experience or equivalent combination of education and experience. Experience required may vary based on size and complexity of operation. Must speak fluent English. Other languages preferred.
The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.
Job Type: Full-time
Pay: $50,000.00 - $55,000.00 per year
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Paid training
- Professional development assistance
- Vision insurance
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Weekends as needed
Work Location: In person
Salary : $50,000 - $55,000
