Front Desk Agent

Job Summary
We are seeking a dedicated and professional Front Desk Agent to join our team. The ideal candidate will be the first point of contact for our guests, providing exceptional customer service and ensuring a smooth check-in and check-out process. This role requires strong organizational skills, attention to detail, and the ability to multitask in a fast-paced environment.

Responsibilities

• Greet and welcome guests upon arrival with a friendly demeanor.
• Manage the check-in and check-out process efficiently.
• Answer phone calls and respond to inquiries regarding reservations, services, and hotel amenities.
• Maintain accurate records of guest information and transactions.
• Handle guest requests and complaints promptly and professionally.
• Assist with administrative tasks such as filing, data entry, and managing office supplies.
• Collaborate with other departments to ensure guest satisfaction.
• Uphold cleanliness and organization at the front desk area.

Skills

• Strong customer service skills with a focus on guest satisfaction.
• Excellent time management abilities to prioritize tasks effectively.
• Previous experience as a dental receptionist or in a similar front desk role is preferred.
• Highly organized with attention to detail in managing multiple tasks.
• Bilingual candidates are encouraged to apply for enhanced communication with diverse guests.
• Proficient typing skills and computer literacy for handling reservation systems and office management tasks.
• Knowledge of office procedures to maintain an efficient front desk operation.

Join our team as a Front Desk Agent where your contributions will make a significant impact on our guests' experiences!

Job Types: Full-time, Part-time

Pay: From $13.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Morning shift
• Night shift

Work Location: In person

Salary : $13