What are the responsibilities and job description for the Front of House Manager position at Steam Room?
Job Overview
We are seeking a dedicated and experienced Front of House Manager to oversee the daily operations of our establishment. The ideal candidate will be responsible for ensuring exceptional customer service, managing staff, and maintaining a welcoming atmosphere for our guests. This role requires strong leadership skills and a deep understanding of restaurant management, food safety, and customer satisfaction.
Duties
- Manage front-of-house operations to ensure smooth service and guest satisfaction.
- Oversee staff scheduling, training, and performance evaluations to maintain high service standards.
- Implement and monitor compliance with food safety regulations and health standards.
- Assist in budgeting and financial management to optimize operational efficiency.
- Coordinate with kitchen staff to ensure timely food production and quality service.
- Handle customer inquiries, feedback, and complaints in a professional manner.
- Maintain inventory levels for front-of-house supplies and equipment.
- Knowledge of POS system for order management and reporting.
Skills
- Proven experience in restaurant management or a similar role within the food industry.
- Strong budgeting skills with the ability to analyze financial reports.
- Knowledge of food production processes and catering services.
- Exceptional customer service skills with a focus on guest experience.
- Familiarity with food safety regulations and best practices.
- Ability to manage a team effectively in a fast-paced environment.
- Experience in quick service fast food restaurant settings is a plus.
- Proficiency in using SpotOn POS or similar point-of-sale systems.
Join our team as a Front of House Manager, where you will play a crucial role in creating memorable dining experiences for our guests while leading a passionate team dedicated to excellence.
Job Type: Full-time
Pay: $65,000.00 - $70,000.00 per year
Shift:
- Day shift
- Evening shift
- Morning shift
- Night shift
Shift availability:
- Day Shift (Required)
- Night Shift (Required)
Ability to Commute:
- Port Jefferson, NY 11777 (Required)
Ability to Relocate:
- Port Jefferson, NY 11777: Relocate before starting work (Required)
Work Location: In person
Salary : $65,000 - $70,000