Base Area & On Mountain Retail Manager - Year Round - Full Time

Steamboat- Ski Town, U.S.A. ®  is known as the friendliest mountain destination on the planet, thanks to our western heritage and welcoming staff. We pride ourselves on hiring the best employees and providing the best experience in the industry. Our culture is supportive, challenging, passionate and committed and we believe that diversity makes us stronger. We are looking for unique individuals who exemplify these qualities and care about each other, our mission, our environment, and our communities. 

• Free Alterra Mountain Pass for all eligible employees and eligible dependents for winter and summer, and a free IKON Pass to eligible employees*
• Discounted skiing and riding for friends and family of eligible employees*
• Vacation and Sick Time policies for eligible employees* to rest, relax and recharge
• Generous discounts on outdoor gear, apparel, rental cars, etc.
• Medical, dental, vision, life, AD&D, short term & long-term disability insurance, EAP, HSAs, FSAs, and more for Year Round, Flex Year Round, & Season-to-Season Employees.
• Apex-MEC (minimum essential coverage) plan available to all seasonal employees without an offer of major medical coverage. This plan helps cover preventive visits, urgent care visits, Free Telehealth, Limited Hospitalization, Prescription Drug Benefits and Free Multilingual Behavioral Health.
• 401(k) plan with generous company match
• Discounted tuition with partner online university for all Alterra Mountain Company employees to further their education
• Paid parental leave of up to 6 weeks for eligible employees*
• Free regional bus pass 

*Click HERE for more information on our employee benefits! 

For information on Steamboat Ski & Resort Corporation’s Social Responsibility work including our Diversity, Equity, & Inclusion actions, please see our webpage at https://www.steamboat.com/doinggood.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations.

POSITION SUMMARY

The Steamboat retail team is looking for a strong leader to join our year-round operations both on mountain and in the base area. This position will be directly responsible for managing multiple retail shops and associate teams. Shops include Rendezvous, Thunderhead, Grand Gifts, Giggle Gulch Candy, Mountain Camp Retail, The Steamboat Store, and Giddy Up. If you have at least two years of experience in a retail environment and as a supervisor, then please apply and find your Steamboat Dream job today!

Shifts include weekends. Resume Required

ESSENTIAL DUTIES

• Responsible for management and supervision of SSRC’s above retail locations
• Administration of expense, labor, and revenue budgets, merchandising and inventory control to meet budgets.
• Responsible for staff management including hiring, training, scheduling, team building, coaching, evaluations and disciplinary action and staff administration tasks.
• Readily available "on the floor" to answer questions, motivate, and provide support necessary for staff.
• Identify, organize, and complete equipment or facility maintenance projects
• Understand and ensure compliance with company policies and procedures.
• Ability to work under stressful situations while maintaining good customer relations
• Communicate directly with clients and vendors regarding any issues and concerns that arise
• Other duties as assigned

REQUIRED QUALIFICATIONS

• Minimum 2 years retail, garment or similar experience required
• Minimum 2 years guest service experience required
• Minimum 2 years supervisory experience required
• Minimum 1 year cash handling experience required
• Strong proficiency with Microsoft Office software including Excel, Word, and Outlook
• Exceptional people and language skills
• Prompt, accurate and professional judgment in a fast-paced environment
• Mathematical skills - Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, decimals and percent’s
• Must possess a high level of professionalism and guest service skills to ensure that quality and consistent customer service standards are met
• Must have valid driver’s license and successfully complete motor vehicle record check and meet company insurability standards
• Must be extremely detail oriented and self-motivated
• Must be able to stand 80% of shift and move quickly and efficiently from one area to the next

EDUCATION REQUIREMENTS

• High school diploma or GED equivalent

The base salary range below represents the low and high end of the Steamboat Ski and Resort Corporation salary range for this position. Actual salaries will vary and may be above or below the range based on a range of factors including but not limited to experience, education, training, location, merit system, quantity or quality of production, responsibilities, and regular and/or necessary travel. The range listed is just one component of Steamboat Ski and Resort Corporation total compensation package for employees. Other rewards may include short-term and long-term incentives.

Steamboat area base salary range: $55,000 - $65,000 per year

PHYSICAL REQUIREMENTS

• Must be at least 18 years of age
• Ability to stand for long periods of time.
• Must be able to lift and carry box’s that weigh up to 50 lbs.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to walk, talk, see, hear, and operate a computer and other office productivity machinery.

WORKING CONDITIONS

Indoor/Outdoor: While performing the duties of this job, the employee may be exposed to harsh and varying outside weather conditions.

Hazardous Materials/Noise: The noise level in the workplace is usually moderate.

This job description is not an exhaustive list of all functions and responsibilities that an employee may be required to perform in this position. Steamboat Ski and Resort Corporation and its affiliates reserve the right to modify, increase, decrease, suspend, and or eliminate any of the essential duties and/or the position in its entirety.

Application Deadline: Recruiting timelines vary by position, however, all Steamboat Ski & Resort Corporation positions accept applications for a minimum of 4 days from the posting date listed above. This position is open and still accepting applications.

This job description is not an express or implied contract, guarantee, promise, or covenant of employment for any set term or duration, or for termination only for cause.

Employment with Steamboat Ski and Resort Corporation or any of its affiliates is “at will” meaning either party may terminate the employment relationship at any time with or without cause and with or without notice.

This position is in Colorado, and the work is primarily in Steamboat Springs, CO and, as such, employment in this position is subject to the labor and employment laws of the state of Colorado.

Steamboat Ski and Resort Corporation and its affiliates are equal opportunity employers and maintain drug-free workplaces. All employees and candidates are reminded that Steamboat Ski and Resort Corporation and its affiliates adhere to all applicable labor and employment laws, and State, County, and City-specific labor and employment regulations, where applicable.

Salary : $55,000 - $65,000