Heavy Tow Operator

Provide a high level of customer service by performing emergency road service, towing, accident recovery, and police impound towing and /or abandoned vehicle recovery using assigned truck and towing equipment in a professional, safe workmanlike manner as trained. Operate Medium to Heavy duty wreckers for Semi Trucks and Trailers. Operate medium and heavy for recovery, rollovers and winch outs. Perform timely and correct logging with dispatch, paperwork, daily reports and /or other necessary documentation. Will perform the duties of Wrecker Driver.

Benefits provided:

• $5,000 Sign on Bonus - paid quarterly over the first year of employment
• Medical, Dental and Vision insurance
• Company paid Life / AD & D Insurance
• 401k with Company Match
• Uniforms provided

Experience Required:

• Class A CDL required and kept current
• Current DOT Physical
• Pass Drug test according to DOT requirements
• Pass Background check
• Be insurable under the Company’s Commercial Insurance carrier
• High school diploma or GED

Skilled and Abilities Required:

• Thorough knowledge of equipment used
• Problem solving – use reason even when dealing with emotional topics
• Provide quality customer service at all times; responding to customer’s needs even in emotional situations
• Confirm information and provide service options; explain service procedures
• Exhibit sound and accurate judgment to support and explain reasoning for decisions; include appropriate people in decision making process
• Use of time efficiently and productively
• Demonstrate accuracy and thoroughness in keeping with company quality standards
• Observe safety and security procedures at all times
• Adapt to changes in the work environment as they occur
• Demonstrate dependability; follow instructions; respond to management direction; take responsibility for own actions; keep commitments; commit to long hours of work when necessary
• Establish and maintain effective working relationships with employees, customers and the public
• Follow written and verbal instructions, including manufacturers’ service specifications
• Communicate effectively, verbally and in writing
• Be able to lift up to 75 pounds
• Exposure to variable weather conditions on a regular basis
• Mechanical abilities to make minor repairs to vehicles
• Regularly required to be able to use hands, fingers, be able to feel, hear, stand, walk, reach with hands and arms to stoop, kneel, crouch or crawl; sit in vehicle seat for extended periods; perform significant amount of lifting, bending, twisting, climbing, listen and respond to radio or phone communications; good vision
• Regular exposure to moving mechanical parts, fumes, airborne particles, toxic and caustic fumes; noise levels are usually moderate