What are the responsibilities and job description for the Urgent Care Medical Receptionist position at Steck Medical Group?
Steck Medical Group is seeking a Clinical Receptionist to fill an open position at Woodland Urgent Care. This position performs a variety of tasks and duties within the scope of a clinical receptionist. It will involve frequent contact with patients and other staff team members. Communication with patients will be both in person and on the phone. The workflow will include the coordination and organization of appointments and documentation to facilitate the smooth running of the healthcare environment.
IN THIS ROLE, YOU WILL:
- Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries
- Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone
- Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area
- Ensures availability of treatment information by filing and retrieving patient records
- Maintains patient accounts by obtaining, recording, and updating personal and financial information
- Obtains revenue by recording and updating financial information; recording and collecting patient charges; filing, collecting, and obtaining full registration
- Willing to work weekends
KNOWLEDGE, SKILLS & ABILITIES
- Protect patients' rights by maintaining confidentiality of personal and financial information
- Able to maintain business office inventory and equipment by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies; scheduling equipment service and repairs.
- Maintain operations by following policies and procedures; reporting needed changes
- Contribute to team effort by accomplishing related results as needed
- Collect patients' co-pays and account balances at time of service
- Practice HIPAA compliance at work and off duty
- Excellent interpersonal skills
- Multi-tasking, Flexibility
- Telephone Skills, Customer Service
- Time Management, Organization
- Scheduling
- Excellent interpersonal skills
- Word Processing
- Professionalism
- Quality Focus
- Establish and maintain effective working relationships with patients and other staff
- Comfortable with notifying your supervisor when feeling overwhelmed
- Proficiency in MS Office applications( Word, Excel, PowerPoint, and Outlook
- Demonstrate initiative to independently identify needs and flexibility to help out where needed
- Experience working in a medical setting is preferred
Job Types: Full-time, Part-time
Pay: From $17.00 per hour
Benefits:
- Dental insurance
- Life insurance
- Paid time off
- Vision insurance
Medical Specialty:
- Urgent Care
Schedule:
- 8 hour shift
- Holidays
Work Location: In person
Salary : $17
