Demo

Appointment Scheduling Specialist

Steel Coated Epoxy Floors
Logan, UT Full Time
POSTED ON 3/27/2025
AVAILABLE BEFORE 5/26/2025

About Us:
At Steel Coated Epoxy Floors, we help homeowners and businesses transform their concrete with beautiful, durable epoxy floor coatings. We take pride in delivering top-quality service and products that make a real difference for our customers. We're growing fast and looking for someone who can help us deliver an exceptional customer experience from the very first call.

Position Overview:
We are looking for a friendly, highly organized, and self-motivated Customer Experience & Appointment Coordinator to be the first point of contact for all incoming calls. This person will play a critical role in answering customer questions, qualifying leads, scheduling estimate appointments, and following up with leads throughout the process.

Compensation:

  • $18/hour base pay
  • incentive for every qualified appointment set

What You’ll Be Doing:

  • Answer all inbound phone calls during business hours
  • Respond to basic customer questions about our epoxy flooring services
  • Qualify leads based on set criteria and schedule estimate appointments
  • Follow up with new leads to help convert inquiries into appointments
  • Follow up with customers after estimate appointments to maintain engagement
  • Communicate clearly and professionally with customers to ensure an excellent experience

What We’re Looking For:

  • Friendly, professional phone presence
  • Strong communication and organizational skills
  • Ability to multitask and stay on top of follow-ups
  • Comfortable working independently and staying on-call during business hours
  • Prior experience in customer service, appointment setting, or sales support is a plus

Why Work With Steel Coated Epoxy Floors?

  • Competitive hourly pay incentives
  • Work with a fast-growing local company
  • Opportunities for future growth and advancement
  • Be part of a team that values professionalism and customer satisfaction

Ready to join a growing company and play a key role in our customer experience? Apply today!

Job Type: Full-time

Pay: From $18.00 per hour

Expected hours: 35 – 40 per week

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • On-the-job training
  • Opportunities for advancement
  • Paid time off
  • Vision insurance

Schedule:

  • Day shift
  • Monday to Friday

Language:

  • English (Preferred)

Ability to Commute:

  • Logan, UT 84321 (Required)

Ability to Relocate:

  • Logan, UT 84321: Relocate before starting work (Required)

Work Location: In person

Salary : $18

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