What are the responsibilities and job description for the Inside Sales Representative position at Steel Dynamics, Inc.?
Overview
The Inside Sales Representative’s duties encompass complete account management. Some travel may be required to see customers along with participating in various industry events.
Responsibilities
- Handle all of the customer service functions including answering phone calls and emails in a timely manner, accurate and timely order entry, following orders from entry through shipment.
- Assist customers with all of their daily needs including product availability, accurate and timely price quotes, troubleshooting, and delivery questions.
- Communicate daily with all outside sales representatives and work directly with all mill departments effectively and professionally.
- Need to be able to handle strong personalities and difficult customers with professionalism.
- This person will need to grasp many concepts including freight equalization and various pricing scenarios.
- Other duties as assigned.
Qualifications
- Excellent attention to detail and ability to multitask.
- Strong data entry skills.
- Organizational skills and accuracy a MUST.
- Must be able to work in a team environment and willing to help teammates daily.
- Some travel may be required to help teammates daily.
QUALIFICATIONS PREFERRED:
- Customer Service or relevant experience
- 4-Year Degree
- Experience with Salesforce and Microsoft D365
Steel Dynamics Inc. is an equal opportunity employer.
