What are the responsibilities and job description for the Support Coordinator position at Steel Manufacturing and Warehouse Co.?
Job Summary:
We are seeking a dedicated and organized Support Coordinator to join our team. The ideal candidate will play a crucial role in ensuring smooth operations by providing administrative support, managing schedules, and facilitating communication among team members. This position requires strong organizational skills, attention to detail, and the ability to multitask effectively in a fast-paced environment.
Authority and Responsibilities:
- Ability to utilize raw data, by formatting it into a useable report to be used for routing
- Analyzes sales orders, work orders and other records to determine shipping priorities, work assignments and shipping methods required to meet shipping schedules
- Schedules trucks for deliveries (next day, weekly, etc.)
- Determines routing according to established schedules and creates loads to ensure that the Drivers remain within Federal and State Standards and Guidelines.
- Ability to make timely decisions for prompt problem resolution, with support from Management, that satisfies the customer needs while aligning with Steel’s business model
- With support from Management, ensure proper vehicle maintenance for fleet vehicles.
- Maintain excellent communication with drivers, supervisors and management regarding schedules/customer complaints/vehicle maintenance
- Ability to learn and use in house computer programs to deep dive issues, find solutions and pivot in real time to meet Customer needs.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- High School Diploma or equivalent work experience in related field, bachelor’s level degree is preferred.
- Prior work experience in a logistics preferred
- Proficiency in Microsoft Office Suite, with a heavy emphasis in excel.
- Excellent organization, communication, and prioritization skills
- Ability to multi-task and work in a fast-paced environment
- Class A CDL Holder preferred, pay will be commensurate with company’s current rate for holders of Class A CDL license
Job Type: Full-time
Pay: $23.00 - $26.00 per hour
Expected hours: No less than 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
Work Location: In person
Salary : $23 - $26