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Referral Coordinator

Steelecreek Dermatology
Charlotte, NC Full Time
POSTED ON 4/12/2025
AVAILABLE BEFORE 6/10/2025

Job Overview
We are seeking a detail-oriented and organized Referral Coordinator to join our healthcare team. The ideal candidate will play a crucial role in managing patient referrals, ensuring that all necessary documentation is processed efficiently and accurately. This position requires strong communication skills, a solid understanding of medical terminology, and familiarity with insurance verification processes. The Referral Coordinator will work closely with healthcare providers, patients, and insurance companies to facilitate seamless patient care.

Duties

  • Manage incoming and outgoing referral requests from patients and healthcare providers.
  • Verify insurance eligibility and benefits for referred patients.
  • Ensure compliance with HIPAA regulations while handling sensitive patient information.
  • Maintain accurate medical records and documentation related to referrals.
  • Utilize medical coding knowledge (ICD-10, ICD-9) to ensure proper coding of referrals.
  • Collaborate with dental offices and medical offices to coordinate patient care effectively.
  • Communicate with managed care organizations regarding referral authorizations.
  • Assist in resolving any issues related to referral processing or insurance verification.

Skills

  • Proficient in medical coding, particularly ICD-10 and ICD-9.
  • Strong understanding of medical terminology and healthcare practices.
  • Experience in a medical office or dental office setting is preferred.
  • Knowledge of managed care processes and insurance verification procedures.
  • Familiarity with maintaining HIPAA compliance in all aspects of patient care.
  • Excellent organizational skills with attention to detail.
  • Strong communication skills for effective interaction with patients and healthcare professionals.
  • Ability to manage multiple tasks efficiently in a fast-paced environment.

Join our dedicated team as a Referral Coordinator, where you will contribute significantly to the quality of patient care through effective coordination and management of referrals.

Job Type: Full-time

Pay: $17.00 - $19.00 per hour

Expected hours: 35 – 40 per week

Benefits:

  • 401(k)
  • 401(k) matching
  • Employee discount
  • Health savings account
  • Paid time off
  • Retirement plan
  • Wellness program

Experience:

  • Referral Coordinator: 2 years (Required)
  • Medical office: 2 years (Required)
  • Medical Insurance: 2 years (Required)

Work Location: In person

Salary : $17 - $19

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