What are the responsibilities and job description for the Front Office Coordinator position at Steeplechase Pediatric Center, P.A.?
Job Description
Position Summary:
The Clinic Front Office Specialist is a key member of the revenue cycle team and primarily responsible for answering incoming calls, scheduling patient appointments, checking patient in and out, collecting patient financial responsibility and directing calls to appropriate staff on a daily basis.
- Welcomes and directs patient upon arrival to the clinic/practice.
- Gathers and enters patient demographic including insurance information and place in the EMR.
- Identifies non-contracted insurance plan and effectively communicate with patient at the time of scheduling.
- Scans all pertinent documents into the EMR including but not limited to patient forms, identification and insurance card(s).
- Monitors patient schedule daily to allow smooth clinic and great patient experience.
- Works in conjunction with the business office staff to ensure clean billing.
- Schedules follow-up appointment at the point of check-in.
- Maintains a clean lobby at all times.
- Maintains confidentiality and adhere to the HIPAA and PHI regulations/guidelines.
- Other duties as assigned.
Qualification & Skills:
- High School Diploma or GED required.
- Minimum of 1-2 years of relevant experience and/or training, or equivalent combination of education and experience.
- Proficient in computers and relevant software applications and practice management technology.
- Highly attentive, organize and detail oriented
- Excellent verbal and written communication skills.
Work Environment & Physical Demands:
- Work is performed in a clinic location.
Requirement
- Employee must have proof of COVID-19 vaccination record
- Work Location: Multiple locations
Job Type: Full-time
Pay: $15.00 - $16.00 per hour
Job Type: Full-time
Pay: $15.00 - $16.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Medical Specialty:
- Pediatrics
Schedule:
- 8 hour shift
Experience:
- Customer service: 1 year (Required)
Ability to Relocate:
- Cypress, TX 77429: Relocate before starting work (Required)
Work Location: In person
Salary : $15 - $16