What are the responsibilities and job description for the Aftermarket Product Quality Engineer position at Stefanini North America and APAC?
Details:
Job Description
Stefanini Group is hiring!
Stefanini is looking for an Aftermarket Product Quality Engineer in Greensboro, NC
For quick Apply, please reach out to Allan Angeles at 248 936 0633 / allan.angeles@stefanini.com
We are seeking a dynamic and detail-oriented Aftermarket Product Quality Engineer, Electrical with a strong background in automotive electrical systems and Diagnostic Trouble Codes (DTCs) to oversee and drive the quality assurance efforts related to quality assurance efforts. This individual will support the Quality & Customer Satisfaction team at their site in Greensboro, NC.
The Quality & Customer Satisfaction team ensures the product quality performance within a determined scope through investigating and prioritizing market product quality issues.
The Product Quality Leader secures the voice of the customer in the problem-solving processes through investigation & knowledge management.
This demands high levels of product/commodity knowledge, along with problem-solving capabilities, and the ability to work with global colleagues across the engineering, manufacturing, purchasing & field service network. This role is specifically dedicated to the electrical commodity. This role is also responsible for achieving product quality goals and metrics for fault frequency and warranty costs.
Specific Responsibilities Include, But Are Not Limited To:
Details:
Qualifications of a successful candidate include:
Stefanini takes pride in hiring top talent and developing relationships with our future employees. Our talent acquisition teams will never make an offer of employment without having a phone conversation with you. Those face-to-face conversations will involve a description of the job for which you have applied. We also speak with you about the process including interviews and job offers.
About Stefanini Group
The Stefanini Group is a global provider of offshore, onshore and near shore outsourcing, IT digital consulting, systems integration, application, and strategic staffing services to Fortune 1000 enterprises around the world. Our presence is in countries like the Americas, Europe, Africa, and Asia, and more than 400 clients across a broad spectrum of markets, including financial services, manufacturing, telecommunications, chemical services, technology, public sector, and utilities. Stefanini is a CMM level 5, IT consulting company with a global presence. We are CMM Level 5 company.
Job Description
Stefanini Group is hiring!
Stefanini is looking for an Aftermarket Product Quality Engineer in Greensboro, NC
For quick Apply, please reach out to Allan Angeles at 248 936 0633 / allan.angeles@stefanini.com
We are seeking a dynamic and detail-oriented Aftermarket Product Quality Engineer, Electrical with a strong background in automotive electrical systems and Diagnostic Trouble Codes (DTCs) to oversee and drive the quality assurance efforts related to quality assurance efforts. This individual will support the Quality & Customer Satisfaction team at their site in Greensboro, NC.
The Quality & Customer Satisfaction team ensures the product quality performance within a determined scope through investigating and prioritizing market product quality issues.
The Product Quality Leader secures the voice of the customer in the problem-solving processes through investigation & knowledge management.
This demands high levels of product/commodity knowledge, along with problem-solving capabilities, and the ability to work with global colleagues across the engineering, manufacturing, purchasing & field service network. This role is specifically dedicated to the electrical commodity. This role is also responsible for achieving product quality goals and metrics for fault frequency and warranty costs.
Specific Responsibilities Include, But Are Not Limited To:
- Search, detect and quantify actively & preventively customer quality issues at an early stage via enhanced analytics.
- Prioritizing quality actions related to electrical components to achieve committed quality targets for assigned products.
- Lead, analyze, and report on Diagnostic Trouble Codes related to electrical systems, focusing on identifying patterns, understanding customer impact, and ensuring proper quality solving methods are assigned where appropriate.
- Actively search for rapid containment actions & recommend appropriate quality solving tool for an identified field issue.
- Initiate, coordinate, and prioritize quality actions inside design Engineering, Purchasing, and Manufacturing.
- Clear written and oral communication required to supporting presentations and reporting on product quality investigations within the company.
- Check effectiveness of implemented Quality solving solutions
- Request external campaign based on technical description and present at the External Campaign Committee.
- Identify potential safety related issue upon field report / claim received and communicate to Safety Investigator.
Details:
Qualifications of a successful candidate include:
- Bachelor's degree in electrical engineering
- 5 years of automotive industry experience
- Proficiency with Data Analysis and general knowledge of statistics and statistical concepts
- Dependability, Reliability and Teachability
- Experience in Aftermarket activities and support
- Cross-functional team leadership or project management experience
- Judgement abilities for prioritizing issues adding value for both customer and brand
- Ability to quickly gain credibility and establish positive relationships / networking
- Business and customer focus (internal and external)
- Excellent communications skills, verbally & written
- Fluent in English language
- Occasional domestic and/or international travel may be required
Stefanini takes pride in hiring top talent and developing relationships with our future employees. Our talent acquisition teams will never make an offer of employment without having a phone conversation with you. Those face-to-face conversations will involve a description of the job for which you have applied. We also speak with you about the process including interviews and job offers.
About Stefanini Group
The Stefanini Group is a global provider of offshore, onshore and near shore outsourcing, IT digital consulting, systems integration, application, and strategic staffing services to Fortune 1000 enterprises around the world. Our presence is in countries like the Americas, Europe, Africa, and Asia, and more than 400 clients across a broad spectrum of markets, including financial services, manufacturing, telecommunications, chemical services, technology, public sector, and utilities. Stefanini is a CMM level 5, IT consulting company with a global presence. We are CMM Level 5 company.
